Medical Imaging Field Engineer - XP & AT - Hershey, PA

Description

The company builds medical technology, and this role services its imaging equipment at customer sites in the Hershey, PA area.

The team has more than 72,000 people in over 70 countries and works on diagnostics and treatment that affect patient care.

This is a technical role with mostly defined tasks, aimed at delivering service on customer equipment.

The role is for a professional looking for their next career step. The level is Medical Imaging Field Engineer III or lower, depending on prior experience.

Service area: Hershey, PA. Schedule after onboarding and training: Monday to Friday, 8:00 AM to 5:00 PM.

Responsibilities

• Install, troubleshoot, repair and perform preventative maintenance on all the company medical imaging equipment at customer sites, with minimal supervision.
• Make repairs quickly and effectively, and train operators so systems perform well and customers stay satisfied.
• Manage the territory's finances: meet or beat revenue, budget and inventory targets, and control expenses.
• Look after company assets, including a company car, cell phone, computer, tools and parts inventory.
• Build and keep sound working relationships with customers and colleagues, and complete administrative work accurately.

Requirements

• Hands-on experience servicing, maintaining and modifying medical imaging equipment at customer sites, with minimal supervision.
• Experience testing, repairing and maintaining capital medical equipment.
• Strong customer service and communication skills, and the judgment to manage customer relations and company resources.
• Proficiency with tools and service test equipment, and the ability to work alone or in a team.
• General understanding of electricity, power supplies and grounding.
• Working knowledge of mechanics, electrical, chemistry and software systems, plus experience with electronics, hydraulic and pneumatic systems.
• Proficiency in network applications and tools, including eVO, mButler, MS Office, Concur and the NAM Customer Service site (Engineer Tools).
• At least 3+ years as a medical technologist or field service engineer (biomedical engineer) working on diagnostic instruments.
• Minimum high school diploma. A technical associate degree or equivalent is preferred.
• A valid driver's license, the ability to drive independently day and night, and a good driving record.
• Physical demands: lift 50 lbs from floor to above waist or head, walk, climb ladders and step stools, bend, twist, squat, stand, sit, reach high, use fine grasping, see well, and work alone.
• Eligibility under the Fleet Safety Policy: a valid license in your state of residence, and no prior DUI/DWI convictions, pending DUI/DWI charges, or other serious moving violations, unless state or local law prohibits such a restriction.

Conditions

Full access to customer sites is required. Clients may require vendor credentialing, such as ID checks, criminal background checks, drug screens, immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing and healthcare training. These must be met and maintained unless law prohibits it.

Work must comply with US export control law, including the EAR, ITAR and OFAC sanctions regulations.

Applicants should not send a CV by email. Create a profile in the talent community instead.

Equal opportunity: the company makes reasonable accommodations for people with disabilities.

Benefits

• Base pay range: $67,550 to $92,884. Starting pay depends on location, skills, education, experience and other qualifications.
• Commission may apply, under the company plan, based on individual and/or company performance.
• Benefits, subject to eligibility: medical, dental and vision insurance, 401(k), life insurance, short- and long-term disability insurance, paid parking or public transportation, paid time off, and paid sick and safe time.