Manager, Sales Engineering - SMB

Description

The company makes a cloud security platform, the Zero Trust Exchange, that connects users, devices and applications from any location and is distributed across 200+ public data centers worldwide plus thousands of private edge sites.

This role is for a Manager, Sales Engineering - SMB in the United States, reporting to the Director, Sales Engineering.

You will lead and grow the sales engineering group covering the core portfolio, including the Gen AI market, across the US region. You will work closely with GTM sales leaders, product management and engineering to build strategic solutions and help close deals with customers and partners.

Responsibilities

• Recruit, coach and develop the sales engineering team.
• Improve and scale core sales engineering processes, including discovery, technical qualification and proof-of-concept work.
• Work with sales leadership and customers to design and present business solutions that grow revenue.
• Operate across a matrixed organization to promote and support the company portfolio using value-based selling.

Requirements

• You are comfortable with ambiguity and will shape the approach as you go.
• You take ownership, move quickly to act, and move between high-level strategy and hands-on work.
• You enjoy tough problems and focus on finding solutions that have the greatest impact.
• You collaborate openly, care about team success over personal success, and give and receive direct, respectful feedback.
• You are committed to learning, actively ask for feedback and aim to improve as a partner and teammate.
• You are curious about AI tools and have a track record of adopting new technology to improve daily work and problem-solving.
• Bachelor's degree in engineering, a related field or equivalent experience, with a proven record in sales or systems engineering and experience managing a sales engineering team.
• Experience mentoring, coaching and developing talent.
• Technical expertise in cybersecurity and networking.
• Proven ability to communicate value-based selling in a matrixed GTM environment.
• Preferred qualifications (nice to have):
• Experience working with the company or competing solutions.
• Deep understanding of SaaS technologies and regulatory compliance.
• Experience working with large GTM and partner ecosystems in a matrixed environment.
• Strong AI fluency: you use coding assistants, LLMs and generative AI tools to speed up troubleshooting, solution design, automation and customer problem-solving, and you check outputs with sound technical judgment.

Conditions

Full-time position based in the United States, with a remote work setup.

Base salary range: $154,875 - $221,250 USD. This excludes commission, bonus, equity (if applicable) and benefits. The actual offer depends on factors such as skills, experience and relevant education or training, and may fall above or below the range.

The company complies with all applicable federal, state and local pay transparency rules.

Applicants who need support during recruiting, including accommodations for disabilities, long-term or mental health conditions, sincerely held religious beliefs, neurodivergence or pregnancy-related needs, can request it.

By applying, you agree to follow applicable laws and company policies, including those on security and privacy.

Benefits

• Health plan options.
• Vacation and sick time.
• Parental leave.
• Retirement plan options.
• Education reimbursement.
• In-office perks and more.
• Details of the hybrid working model and benefits are available on request.