Manager, Marketing Operations

Description

The company is a technology company that believes the camera offers the biggest chance to improve how people live and communicate.

Its products help people express themselves, stay in the moment, learn about the world and have fun with others.

The Creative & Marketing organization presents the brand to consumers, advertisers and partners, working with Sales, Product, Finance, cross-functional teams and external partners at global scale.

This role carries org-wide influence, owns key operational frameworks, and acts as a trusted thought partner and team leader for the Senior Director of International and Global Brand Marketing.

Job descriptions list main duties but do not cap what leaders at this level contribute. They work independently, use sound judgment in unclear situations, and extend their impact beyond the listed duties.

Responsibilities

• Run and improve the yearly, twice-yearly and quarterly planning cycles for International Marketing, covering SSP/OP coordination, planning meetings and resource modeling.
• Advise the Senior Director, C+M leads and Finance on planning, keeping decisions clear, rigorous and accountable.
• Set up and manage International budget governance, giving leaders clear views of spend, burn, resourcing tradeoffs and investment priorities.
• Use a deep understanding of the company's strategy to anticipate future needs and shape planning timelines, inputs and decisions.
• Lead the org alongside the Senior Director by guiding the team and cross-functional partners, supporting high-quality execution and helping others lead.
• Lead inclusively by inviting open dialogue, listening actively and bringing diverse views into decisions.
• Develop recommendations on the best ways of working internationally.
• Define and lead the global business performance rhythm, including quarterly business review templates and inputs, with global leads.
• Own and grow the global case study and pipeline model so intake, prioritization and workflows support revenue growth and partner success, with weekly reporting.
• Build centralized, scalable reporting that supports measurement, including client targeting, and cross-functional decisions.
• Work with C&M operations leaders such as AR, EMEA and Global Marketing to agree standards, share practices and drive consistency at scale.
• Design and implement end-to-end agency and vendor frameworks covering onboarding, governance, approval flows and procurement alignment.
• Own agency performance through evaluation frameworks, reviews and partner optimization across the ecosystem.
• Spot gaps, overlaps or chances to consolidate partners, and recommend changes that improve results.
• Own intake systems, workflows and tools so they work at global scale, stay clear across teams and are easy to use.
• Find systemic operational bottlenecks and fix them through process redesign, tools or automation.
• Lead change for new tools, processes and operating models, covering rollout, enablement and adoption tracking.

Requirements

• Substantial background in operations, program management, marketing operations, business operations or closely related areas.
• A bachelor's degree or equivalent hands-on experience.
• A track record of running planning cycles, operating rhythms or org-wide process design in a fast-changing setting.
• Strong program and operations leadership, comfortable making complex, high-impact calls with incomplete information.
• Strategic thinking combined with operational rigor, moving easily between vision and execution.
• Excellent communicator and influencer whom senior leaders and cross-functional partners trust.
• Proven at designing and scaling operating models, governance and systems across large organizations.
• Analytical, detail-focused and solutions-minded, with sound judgment on tradeoffs and intangibles.
• Experienced collaborator across Creative, Marketing, Sales, Finance, Legal and Product.
• Enthusiasm for the company's products, creative culture and innovation.
• Preferred: experience in marketing, creative or sales operations within a global organization.
• Preferred: proven success working with senior leaders or C-level stakeholders.
• Preferred: experience building and running agency ecosystems and vendor governance at scale.
• Preferred: track record of shaping policy, process or operating model changes beyond your own team.

Conditions

Work in the office 4+ days per week under the company's default together approach.

The company is an equal opportunity employer and considers all applicants regardless of protected characteristics, in line with applicable laws.

Benefits

• Paid parental leave.
• Comprehensive medical coverage.
• Emotional and mental health support programs.
• Compensation packages that let you share in the company's long-term success.