Manager, Business Intelligence & Analytics, PACS Intelligence Services

Description

You will bring a communications background and enjoy making engaging content for both internal and external audiences, and you will shape the communications plans that build awareness of the company's strategy and its impact.

The company has been operating for over 130 years, and this role covers stories on innovation, sustainability, community involvement and the full beverage range across social and digital channels.

The role suits someone who works quickly, thinks carefully and stays calm under pressure.

The company values curiosity, empowerment, inclusion and agility, along with a growth mindset and continuous learning.

Responsibilities

• Lead project-based communications from planning through delivery, keeping them aligned with local strategy and the global narrative.
• Build strategies and content that create measurable value for the business by engaging employees internally.
• Work with global communications, marketing, bottling partners and other functions so plans and messages stay consistent.
• Handle issues that affect the company's reputation, together with local business leaders.
• Build and run the digital media calendar so content keeps flowing.
• Work with brand, business and employee communications teams to pitch and run multimedia campaigns for major announcements and launches across company channels.
• Share content strategy, calendars and reusable assets with bottling partners for their social accounts.
• Define target audiences and channel plans, set social performance KPIs and track results over time.
• Recommend changes to social content based on real-time reporting and metrics.
• Produce supporting website and editorial content where social strategies need it.

Requirements

• A bachelor's degree in Communications, Journalism, Marketing or a related field.
• 5+ years of internal communications experience at a large global company.
• Strong influencing and negotiation skills.
• Experience running all aspects of internal communications for an organisation.
• Experience writing and producing written and visual content for internal audiences.
• Experience in change management and process improvement, covering general business processes, corporate or market initiatives, mergers and acquisitions, and or organisation structures.
• Experience building a programme and strategy that informs all employees about policies and programmes.
• Experience setting up communication channels that keep all employees well informed.
• Skills in analytics insights, analytics strategy, business intelligence (BI), corporate reputation management, customer insights, data analysis, data insights, Microsoft Excel, Microsoft Office, Microsoft Power Business Intelligence (PBI), professional presentation and reputation management.

Conditions

Based in London, United Kingdom.

Travel: 00% - 25%.

Relocation is not provided.

Applications close on November 12, 2026.

Benefits

• Support for volunteering and getting involved in your community through company programmes.
• The chance to work with an award-winning team on the leading edge of innovation.
• Access to global leaders, which can widen your network and expose you to emerging technologies and techniques.