Lead, Specialist Solution Engineer Marketing Cloud

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Public Sector Specialists Solutions Engineering team is a team of technology, industry and business process experts who are the partner for all public organizations and education institutions. We support their transformation and help them modernize their processes in order to deliver on their missions to citizens and businesses.

This position is dedicated to supporting the UK and Ireland Public Sector and Education Marketing Cloud Sales team.

Salesforce Marketing Cloud is a leader in AI driven digital marketing automation across email, mobile, social and web. Presenting to audiences ranging from operational marketing and IT teams to C-Level executives and public servants, the ideal candidate must be motivated and capable of delivering memorable presentations and demonstrations while knowledgeably supporting the discussion of our marketing solutions to all levels of detail.

About the Requirements

Primary requirements

The candidate will ideally have the following competencies and experience:

A proven track record of success – ideally a minimum 2 years of experience in a similar role (Solution Consultant, Consultant, Project Lead, ideally in the marketing technology area)

AI fluency : experience using Codex, Claude Code or any other AI tool to code / configure / craft assets is a strong plus

Hands on experience with Salesforce Marketing Cloud Engagement or Marketing Cloud Next (Certification is a plus)

Be able to work with an extended team to plan and implement upon a targeted engagement campaign

Having the curiosity and tenacity to undertake deep, relevant client discovery and to ensure that the resulting presentation and solution demonstration solves for the identified business challenges

Excellent presentation and interpersonal skills, comfortable presenting to teams, occasionally larger groups, CMOs and senior officers.

A passion for storytelling to bring customer engagements to life using impactful presentation and solution demonstration content

Having a results driven mentality to maximize the impact of all Marketing Cloud solution messaging in a language that resonates with the customer

Agility to thrive with change, and variety, often working across multiple concurrent customer engagements

Be an autonomous self-starter that is able to handle and prioritize tasks effectively

Be up to date of the latest trends in customer marketing, martech, customer experience and customer engagement

Have an appetite to innovate Salesforce solutions to drive improvements in both customer and colleague experience

Have a passion for continual personal development

Secondary requirements

It would be excellent, but not at all crucial, if the candidate has:

Public Sector experience (central government, healthcare, transportation, etc.) or Education experience

Hands on experience on Salesforce Data Cloud (Data360)

Relevant digital marketing qualifications or equivalent work experience with demonstrated proficiency

Experience with product management or implementation

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.