Lead, Business Systems Analyst - PGIM Technology (Hybrid - Newark, NJ)

Description

The role sits in the technology group that supports the Separate Account and Trust Operations business, within the company's plan accounting technology work.

The team works in Scrum inside a SAFe Agile framework and delivers strategic accounting, trading and reporting platforms.

Responsibilities

• Act as the main link between the technology group and the Separate Account and Trust Operations business.
• Work with business stakeholders, product owners, technology leads, engineers, quality engineers and delivery staff to improve accounting, trading and reporting platforms and services.
• Turn business needs into clear requirements and specifications, coordinate delivery across project teams, and help resolve complex business problems while keeping work on schedule and within budget.
• Turn complex investment accounting needs into clear requirements and coordinated delivery.
• Gather, challenge and translate business needs into requirements, user stories, acceptance criteria, process flows, data mappings and specifications.
• Work with the Product Owner to keep a prioritized backlog that is ready for delivery.
• Work with technology leads on technical designs, end-to-end system impacts and solutions that improve business results.
• Analyze interrelated technology, data and process issues, using SQL to examine accounting, valuation and reference data, answer business questions and support decisions.
• Work with Quality Automation Engineers on test planning, execution and defect resolution across system, integration, regression and user acceptance testing.
• Take part in SAFe ceremonies, including PI Planning, backlog replenishment, standups, sprint reviews and retrospectives, and contribute to release planning.
• Support conversion and upgrade projects, new data feed onboarding and multi-platform integrations.
• Use enterprise-approved AI tools, including Microsoft Copilot, Atlassian Rovo and Claude Code, to speed up requirements, documentation, data investigation and test preparation, with careful validation and responsible use.
• Set and manage delivery dates that meet client requirements, working with clients, business stakeholders and technology teams across the project lifecycle.
• Find ways to improve analysis practices, documentation standards and tooling, and coach others along the way.

Requirements

• Bachelor's degree in Finance, Accounting, Computer Science, Information Systems, Engineering or a related field, or equivalent experience.
• 7+ years of business or systems analysis experience delivering technology change, ideally in financial services, with understanding of financial concepts, metrics and business outcomes.
• Experience gathering and documenting clear business and functional requirements from business artifacts, systems documentation and stakeholder interviews.
• SQL and relational database knowledge, with hands-on experience querying and reconciling data.
• Experience with Agile practices and tools such as JIRA and Confluence.
• Analytical thinking, sound judgment and structured problem-solving to find root causes, weigh alternatives and turn analysis into practical recommendations.
• Clear communication of complex business and technology concepts, with strong working relationships and effective liaison skills across both sides.
• Ability to work independently, manage competing priorities and handle unfamiliar challenges with practical recommendations and decisions.
• Nice to have: business or systems analysis in investment management or financial services, with knowledge of valuation, fee calculation, trading and reporting for separate accounts, mutual funds or related vehicles.
• Nice to have: experience delivering conversion, upgrade, data-feed and multi-platform integration work in a SAFe Agile environment, with familiarity with Test-Driven Development and CI/CD.
• Nice to have: understanding of retirement DB and DC plans, fixed income products and funds of funds.
• Nice to have: familiarity with the Microsoft data and automation ecosystem, including Power BI, Power Automate, Power Platform and Microsoft Fabric, and experience using these for reporting, workflow automation, data integration or decision support, which is a strong differentiator.

Conditions

Hybrid role, splitting work between the Newark, New Jersey office and remote locations.

Work is organized as a Scrum team within a SAFe Agile framework.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc, headquartered in the United Kingdom.

Identity verification technologies may be used in hiring, with consent obtained before any verification.

Benefits

• Competitive base salary, with yearly bonus potential at every level.
• Medical, dental, vision, life and disability insurance, Paid Time Off, and leave such as parental and military leave.
• 401(k) plan with company match of up to 4%.
• Company-funded pension plan.
• Wellness reimbursement of up to $1,600 a year for items supporting personal wellbeing.
• Work/Life resources covering parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education benefit to help fund traditional college enrollment toward an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: shares bought at 85% of the lower of the beginning or end price of the purchase period.
• Eligibility for a discretionary annual incentive program, governed by its program rules, with any award depending on individual and organizational performance.
• Some benefits may not apply to part-time employees scheduled for fewer than 20 hours per week.