JR. ServiceNow Developer

Description

The company is hiring a junior ServiceNow developer to install, troubleshoot and build applications on the platform.

The work centers on ITSM and record producer business processes, follows ITIL methodology, and runs on an Agile framework with Scrum. Part of the role is designing and building portal applications in Employee Center Pro.

Responsibilities

• Configure and deploy Service Portal pages.
• Build Service Portal widgets and their capabilities.
• Test applications for bugs and performance at every stage of development so they behave as designed.
• Apply UI policies, UI actions and client scripts.
• Manage ServiceNow users, groups, roles and ACLs.
• Join daily Scrum meetings with developers and the Scrum Master to report development progress and any blockers.
• Keep detailed documentation of application design and the code generation methods used during development.

Requirements

• Required: 1-3 years of experience managing the ServiceNow platform or a similar platform, following ITIL methodology with a focus on ITSM and record producer business processes.
• Required: hands-on experience developing with Business Rules, Client Scripts, UI Actions and ITSM.
• Required: understanding of workflow and process management best practices in both commercial and federal sectors.
• Required: strong communication and people skills, and the ability to work well on a team that moves quickly.
• Required: a current IAT Level II certification, such as Security+ or an equivalent.
• Required: complete the ServiceNow Certified System Administrator (CSA) course within 60 days of starting. Certification is not mandatory.
• Desired: JavaScript skills.
• Desired: knowledge of web technologies, HTML or XML.
• Desired: experience with Employee Center Pro.
• Desired: experience with Scrum and Agile for development, including task management, stand-ups, sprint reviews, gathering requirements and writing documentation.
• Desired: ITIL4 certification.
• Desired: a ServiceNow developer certification, preferably Certified System Administrator (CSA).

Conditions

Full time, regular position.

No travel required.

Minimum TS/SCI clearance with polygraph needed to start.

Proposed salary range: $72,700 - $149,200.

Final pay depends on factors including location, Federal Government contract labor categories and wage rates, prior relevant experience, specific skills, education and certifications.

Benefits

• Competitive compensation, benefits and learning and development opportunities.
• Flexible time off to balance work and personal life.
• Access to robust learning resources.
• Benefits covering healthcare, wellness, financial, retirement, family support, continuing education and time off.