The IT Project Technical Lead is an experienced technology professional responsible for leading complex technology projects and programs that support business and operational objectives. Applies in-depth knowledge of project management principles, technology solutions, and business processes to drive successful delivery of initiatives and achieve desired outcomes.
Works independently with limited supervision and partners with business and technology stakeholders to manage project execution, resolve issues, mitigate risks, and ensure alignment with established priorities. Demonstrates strong communication, collaboration, and influencing skills to build effective relationships and facilitate decision-making across teams.
Contributes to business results through effective planning, coordination, and delivery of technology initiatives. Supports resource planning, prioritization, and execution activities while providing guidance to team members and promoting adherence to governance and control requirements.
Responsibilities
Provides leadership for technology projects and programs, including developing detailed work plans, schedules, project estimates, resource plans, and status reporting.
Supports budget planning, resource allocation, and prioritization activities to meet project and business objectives.
Evaluates business and system processes to identify improvement opportunities and support effective solution delivery.
Applies advanced project management knowledge and experience to drive project execution and achieve delivery goals.
Demonstrates a strong understanding of client and business functions and their technology support needs.
Partners with business and technology stakeholders to support project objectives, manage dependencies, and resolve issues.
Communicates and collaborates effectively with stakeholders across functions and, where appropriate, external partners.
Utilizes knowledge of multiple technology disciplines to support project and program objectives.
Supports resource management and workload prioritization while providing guidance and mentoring to junior team members.
Performs analysis to identify issues, evaluate alternatives, and recommend practical solutions to complex challenges.
Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Requirements
6 + years of experience in technology project or program management, with demonstrated success delivering complex initiatives.
Proven ability to solve complex challenges, remove barriers, and drive projects to successful completion.
Excellent Microsoft Office skills, including strong PowerPoint presentation capabilities.
Extensive experience utilizing project management tools and methodologies.
Experience facilitating Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
Experience monitoring project and sprint progress and ensuring delivery commitments are met.
Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities.
Strong written and verbal communication skills.
Ability to build effective relationships across functions, regions, and levels of management.
Knowledge / Experience:
Project and program management experience supporting the delivery of high-value technology initiatives.
Thorough understanding of project and program management methodologies and best practices.
Experience managing projects or programs involving multiple teams and disciplines.
Ability to organize and prioritize critical issues and information to support efficient decision-making.
Ability to develop project plans and manage timelines, deliverables, and stakeholder expectations.
Knowledge of project metrics, reporting, trend analysis, and performance tracking.
Ability to identify issues, analyze root causes, and recommend appropriate solutions.
Education:
Bachelor’s/University degree or equivalent experience, potentially Masters degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
In addition to salary, the company’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. The company offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. The company also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding the company employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at the company.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.