Infrastructure Engineer

Description

We hire, grow, and mentor great talent and remain steadfast in our commitment to building a culture that helps them succeed. Garda is more than a workplace. We are built on trust, integrity, and a shared vision for how we work together, the enduring relationships we build, and the consistency of our results. Garda's primary offices are located in Wayzata, New York City, West Palm Beach, Geneva, Zug, Copenhagen, Singapore, and Scottsdale.

Garda is seeking an Infrastructure Engineer to own Platform Engineering & Automation. This hands-on role builds and operates shared deployment capabilities for infrastructure and selected applications, while providing advanced infrastructure engineering and production support.

The engineer develops reusable deployment pipelines, infrastructure templates, and self-service workflows that help teams provision environments and release changes consistently — working with architecture, application owners, and regional teams to improve platform reliability and resolve complex infrastructure problems.

Position Responsibilities

Escalation & Infrastructure Support

Serve as a senior escalation point for complex infrastructure incidents and recurring operational problems

Troubleshoot across Windows/Linux systems, identity, networking, cloud, virtualization, storage, and backup

Lead root-cause analysis and convert recurring incidents into engineering work or documented standards

Participate in major changes, recovery events, and follow-the-sun handoffs

Platform Engineering & Deployment Automation

Build automation using PowerShell, Python, and APIs with production-quality testing and error handling

Own reusable infrastructure-as-code and configuration templates (Terraform, Ansible)

Build and operate CI/CD pipelines for infrastructure and applications, including validation, environment promotion, health checks, and rollback

Apply Git, peer review, automated tests, change controls, and secure secrets handling

Observability, Reliability & Standards

Improve monitoring, logging, metrics, dashboards, alerting, and automated health checks

Tune operational signals to reduce noise and improve detection/recovery

Maintain reusable provisioning workflows and self-service capabilities

Own platform reliability and lifecycle improvements with service owners

Technical Leadership

Mentor engineers and workplace technology staff in troubleshooting and automation practices

Review infrastructure code and pipeline designs with architecture, Security, and application owners

Maintain runbooks, diagrams, and onboarding guidance

Maintain a prioritized platform backlog with the architect and regional leads

Requirements

• 4–6 years of hands-on infrastructure operations experience across several domains
• Degree in IT, computer science, computer engineering, or a related field
• Advanced PowerShell or Python automation experience, including API integration
• Practical experience with infrastructure as code or configuration management
• Experience building and supporting CI/CD pipelines (Git, testing, secure deployment, rollback)
• Strong troubleshooting, root-cause analysis, and incident-response skills
• Working knowledge of monitoring, logging, alerting, and observability concepts
• Ability to document work, mentor others, and collaborate across a distributed team
• Preference for experience with:
• AWS, container platforms, modern cloud operating patterns (Azure a plus)
• Experience delivering reusable provisioning workflows for infrastructure and business applications
• Familiarity with ITSM, change, incident, and problem-management practices
• Experience in financial services or another performance-sensitive environment
• Track record of solving complex infrastructure problems and building shared capabilities other teams can use independently
• Strong track record of maintaining high standards for reliability, documentation, and maintainability
• Experience remaining effective under pressure, with a history of mentoring and knowledge-sharing within teams