Enterprise Systems Engineer - Lab Operations

Description

The lab operations team needs an enterprise systems engineer to keep infrastructure reliable across multi-site R&D labs, covering device lifecycles, network problems, and workflow automation.

You will work with cross-functional partners to keep lab environments secure, scalable, and efficient.

Responsibilities

• Handle the full device lifecycle for lab hosts running Linux (Ubuntu or CentOS), Windows, and macOS, from deployment and imaging to configuration and retirement, across several labs and buildings.
• Patch operating systems and apply security updates on lab devices so they stay compliant and stable.
• Be the first point of contact for lab network faults, diagnosing issues with connectivity, IP and DHCP, IPv6, and 802.1x authentication.
• Work with network infrastructure, patch management, and network security teams to escalate and fix complex device problems in the labs.
• Register and set up new lab devices and networks, monitor device health, and respond to inactive-device alerts.
• Deploy and renew certificates on lab hosts, mainly for 802.1x authentication.
• Write and maintain automations, chiefly in Bash, that speed up device registration, monitoring, and patching.
• Design and build scalable virtual machine platforms (such as VMware, KVM, Proxmox, or Hyper-V) to grow lab infrastructure.
• Provide setup and troubleshooting to several lab teams and programs across sites as a shared service.
• Write clear documentation of lab systems, configurations, and standard procedures so other teams can use them.

Requirements

• An associate's or bachelor's degree in a technical field, or equivalent experience plus relevant IT or networking certifications.
• 8+ years in IT systems administration, lab operations, enterprise systems engineering, or a similar technical support role.
• Proven hands-on experience administering and patching Linux (Ubuntu or CentOS), Windows, and macOS.
• Skilled at Bash scripting for systems administration automation.
• Working knowledge of core networking concepts and protocols, including DHCP, IP, IPv6, DNS, and 802.1x, enough to triage and lead troubleshooting.
• Experience deploying, imaging, and managing large fleets of lab or end-user devices.
• Familiarity with device provisioning, registration, and certificate management workflows.
• Strong documentation habits and the ability to coordinate across several technical teams.
• Preferred: a bachelor's degree in electrical engineering, computer science, or a closely related technical field.
• Preferred: certifications such as CCNA, CompTIA Network+, Security+, or Red Hat/Linux credentials.
• Preferred: experience designing and deploying scalable VM infrastructure (VMware, KVM, Proxmox, Hyper-V).
• Preferred: familiarity with configuration management and fleet patching tools such as Ansible, MDM, SCCM, Chef, or Puppet.
• Preferred: background supporting lab or test environments with a wide range of hardware and OS platforms.

Conditions

Base pay for California: $115,000 to $175,000 USD.

Benefits

• In the United States, the package includes premium PPO and HMO medical insurance, dental and vision cover, a flexible spending account (FSA), life insurance, short- and long-term disability insurance, a 401(k) with company match, and generous paid time off.
• The company offers competitive pay and benefits in every region where it operates.