Engineering Manager, Developer Environments

Description

The company's engineering team is expanding fast and needs engineering managers to help it scale.

Engineers here are adaptable problem solvers who ship to production continuously. They count on managers for openness about the organization, career growth, mentoring, and candid feedback. Managers come from varied technical backgrounds and are expected to keep learning while driving the team's technical direction and vision. The teams value inclusion, helpfulness, and a real sense of ownership over what they build.

The Infrastructure group builds the core systems that engineers depend on to create stable, scalable, and efficient services, and it gives developers room to innovate within their own teams. These leadership roles carry high leverage, since their effect spreads across all of Engineering and supports the company's overall stability.

You will lead an engineering group that builds and maintains core infrastructure to improve developer productivity and system reliability. The team runs the environments where developers write and test code, along with simulation systems and tooling. Some of this work is central to the software development lifecycle, while other parts keep production services able to absorb customer demand at peak times such as New Year's Eve, and keep them efficient the rest of the year. You will help set the team's direction, support its growth, and deliver solutions that help engineers across the organization.

Recent team projects include extending the Envoy mesh with staging overrides, gating deploys with automated acceptance tests, and using load testing to keep services reliable during peak events.

Responsibilities

• Lead infrastructure engineering teams that maintain and improve the company's infrastructure
• Weigh feature delivery speed against reliability using service-level objectives
• Coach team members on their professional and technical growth, help them plan careers, and match them to projects that suit their skills, working style, and goals
• Build teams that work together well, include everyone, and treat each other with respect
• Give regular feedback, help people improve their performance, and recognize what each person contributes
• Draw up plans for prioritizing technical work and resourcing in your area
• Balance sustainable, high-impact projects against the need to ship quickly
• Encourage ongoing improvement in code, architecture, and processes
• Partner with the recruiting team to hire strong candidates with diverse backgrounds
• Work with engineers and stakeholders to keep a prioritized backlog and set short- and long-term goals
• Take ownership of your team's deliverables and make sure they keep shipping scalable, highly available products for riders and drivers

Requirements

• At least 2 years as an engineering manager
• You have a technical background and can take part in planning and design discussions
• You are proficient in at least one high-level programming language, such as Python, Go, Rust, or JavaScript
• You have worked on teams that run and maintain production software and infrastructure at large scale
• You keep customers in focus, whether they are drivers, riders, or colleagues inside the company
• You have led engineers and supported their career development
• You have built teams and products that grow with the company's changing needs
• You enjoy collaborating and are committed to seeing projects through to completion
• You have built motivated teams that value ownership
• You have helped teams plan, prioritize, and execute their work
• Bonus: previous experience managing infrastructure teams

Conditions

This is a hybrid role that requires working in the office 3 days per week, on Mondays, Wednesdays, and Thursdays

Being in the office at least 3 days per week is considered an essential function of the role

Hybrid roles allow you to work from anywhere for up to 4 weeks per year

The expected base salary for this role in the New York City area is $176,000 - $220,000, excluding potential equity, bonus, or benefits

Pay depends on factors such as qualifications, experience, and geographic location. Your recruiter can explain the range for your location and other factors during hiring

Benefits

• Medical, dental, and vision insurance, with additional programs available after enrollment
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with a company match
• 12 observed holidays and discretionary paid time off for salaried team members, and 15 days of paid time off for hourly team members
• 18 weeks of paid parental leave for biological, adoptive, and foster parents
• Subsidized commuter benefits
• Monthly company credits and a complimentary membership to one of the company's products