Engineering Manager - Energy

Description

The company puts energy, broadband, mobile and insurance in one place, with a single bill covering all of them. Over 95% of customers take at least one energy service.

The company plans to double in size, helping more people cut wasted time and money.

Teams are small and fully autonomous, and they own their products. You will join the Technology & Product function within Engineering and co-lead a squad with a Product Manager. You will work alongside UX and Data colleagues, give the team clear direction, and take its views to senior leaders. You will also act as a link between the squad and stakeholders across the business, sharing insight and context in both directions.

Responsibilities

• Own the squad's technical decisions and check they fit company and technical strategy.
• Know the engineering practices your team uses, spot where they can improve, and understand every technology the squad uses and how they connect.
• Help define team goals and check proposed work supports them. Set priorities that best reach those goals, and push yourself and the team to meet them.
• Put in place practices that keep security and service level objectives (SLOs) on track. Coordinate with your squad, and others where needed, to cover on-call across the organisation. Run regular metrics reviews to keep coverage and performance high.
• With the Product Manager and team, set objectives and key results (OKRs) that match company goals. Spot risks and blockers early and work with stakeholders to resolve them. Measure team performance to improve it over time. Report progress on OKRs, key performance indicators (KPIs) and milestones to relevant stakeholders. Co-lead annual and quarterly planning for the squad.
• Make sure the squad has the technical skills to deliver, by building them in people or hiring. Onboard, train, develop and coach your reports so they grow in their careers. Take part in performance calibration and promotion reviews for the squad.
• Understand and explain company, department and pillar strategy and goals to the squad. Work with stakeholders across the business to give their teams insight and context.
• Teach the company culture, build a healthy team dynamic, and help resolve interpersonal conflicts. Gather, share and act on feedback. Pass company and department changes on to the squad. With support from your manager, take the team's views to senior leadership. Work closely with cross-functional colleagues such as UX and Data. Keep team spending, both OpEx and CapEx, within budget.

Requirements

• Working knowledge of the core stack: gRPC, GraphQL, React, Kafka, Docker and Kubernetes. Hands-on experience with these is a bonus.
• Experience with Go is preferred but not essential.
• Hands-on experience with AI development tools. The company values engineers who use AI in their daily work and see AI-assisted software development as part of the future of engineering.
• Experience leading a team's technical design work, running design discussions and speaking for the team in cross-functional technical conversations.
• Able to drive technical decisions to clear, documented outcomes by weighing options, trade-offs and next steps, even when the team disagrees.
• Experience testing designs and architecture against real-world edge cases and domain variations to reduce avoidable rework.
• Able to own technical decisions and keep them aligned with product and engineering strategy.
• Strong grasp of engineering best practice, and quick to spot improvements.
• Experience setting team goals and prioritising work to reach them.
• Experience bringing clarity when competing priorities, technical options or complex legacy system migrations threaten focus or timelines.
• Able to work with Product Managers to set OKRs that match company goals, and to co-lead annual and quarterly planning.
• Experience spotting risks early and reducing them.
• Experience improving delivery predictability by raising risks early and cutting or sequencing scope to protect commitments.
• Experience identifying practices for security and SLOs.
• Able to drive operational excellence and lead metrics reviews.
• Experience managing a team of engineers.
• Proven ability to onboard, train, develop and coach reports, and to take part in performance calibration and promotion reviews.
• Intermediate awareness of customer and market insight.
• Able to communicate strategy to the squad.
• Experience building deep domain knowledge of the squad's area, covering edge cases and the variations seen with customers, partners and operations.
• Able to challenge unclear or incomplete requirements and designs early, before build starts.
• Experience in complex, multi-variant domains such as billing, pricing, identity or claims, where intricate logical edge cases matter.
• Experience building a healthy team dynamic and resolving interpersonal conflict.
• Able to work well with cross-functional colleagues.

Conditions

Remote-first, with flexible working.

Work abroad for up to three weeks, twice in each tax year.

Annual leave of 25 days, with bank holidays on top, rising with tenure. You can trade up to five days a year.

Salary is benchmarked against the industry and shared openly in the first conversation.

Equal opportunities apply, and applicants of any age, disability, gender, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, or sexual orientation are welcome to apply, with support requests considered carefully and fairly.

Benefits

• Annual discretionary performance bonus of 15-40%.
• Matched-contribution pension and life assurance of up to 4x salary.
• Family support policies built to help you and your loved ones do well.
• Flexible benefits covering private health insurance, dental cover or a gym membership.
• Learning and development budget, with promotion cycles twice a year.
• Discounts on the company's services and a free Cashback Card.
• Belonging groups that help shape the culture.
• Company-wide celebrations, including the Great Big Get Together and the Good Hearted Go-Getter Awards.