EMEA Marketing Manager

Description

The company builds a unified AI platform that combines conversational AI agents, real-time support for human agents, and conversation analytics, helping large brands such as United Airlines, Cox Communications, and Marriott improve customer interactions and revenue.

Founded out of the Stanford AI Lab, the company has raised more than $270 million from investors including a16z, Greylock, and Sequoia. Its CEO, Ping Wu, previously founded and led Contact Center AI and Vertex AI at Google.

The team is hiring an EMEA Marketing Manager to build the region's marketing function from scratch, with a focus on Spain. You will be the first dedicated marketing hire in EMEA and report to the VP International Marketing.

The company opened GTM hubs in EMEA and APAC last year and launched in Spain this year. You will work closely with regional sales leaders in Spain, while also gaining exposure across the wider region and the global marketing team.

Responsibilities

• Create and carry out the EMEA marketing strategy with the VP of International Marketing, tying it to regional pipeline and CARR targets and to global priorities
• Adapt global campaigns and product launches into regional execution plans
• Run the regional marketing plan across field events, account-based marketing, digital programmes, executive engagement, and sponsorships
• Work with EMEA Sales to generate and speed up pipeline
• Serve as the main link between EMEA Sales and Global Marketing
• Share regional insights that shape global messaging, campaigns, and roadmap decisions
• Measure and report marketing's contribution to pipeline and revenue against global KPIs
• Lay the groundwork for growing the EMEA marketing team
• Plan and run in-market events and field marketing in Spain and across the region
• Work with the Director of Product Marketing to localise content and presentations so they are accurate in the local language
• Grow the company's presence in CX communities in Spain, the UK, and beyond by organising community events and winning speaking slots

Requirements

• A bachelor's degree in marketing, business administration, a related technical field, or equivalent practical experience
• 5+ years of B2B SaaS marketing experience
• A track record of leading EMEA or regional marketing programmes
• Experience working inside a global marketing organisation
• Strong experience in enterprise field marketing and account-based marketing
• A record of driving pipeline and revenue growth
• The ability to balance regional nuance with consistent global branding
• Strong cross-functional collaboration skills
• Strong executive communication and presentation skills
• Comfort working autonomously in a high-growth environment
• Preferred:
• Experience in software for contact centres, customer experience, or AI agents
• Experience at hyper-growth scale-ups
• Marketing experience in the Spanish market
• Fluency in Spanish

Conditions

Pay is competitive and based on location, reflecting the market and what each person brings

Offers depend on factors such as experience, skills, education, and location, and total compensation includes equity along with benefits

The company uses AI tools in recruiting, with human review, and you can ask questions about this or opt out

Candidates may not record or transcribe interviews with AI or any device, but may request an exception or accommodation

Recruiting emails only come from the company's.ai domain, so ignore any outreach claiming to be from the company through other channels

Benefits

• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all new parents
• A remote work setup budget for your home office
• A monthly wellness and communication stipend
• 20 days of vacation