Director of Engineering - Continuous Improvement

Description

The company is a large healthcare company whose work touches most parts of healthcare, with a focus on making quality care more accessible and affordable.

The role leads operational excellence and industrial engineering work across a network of distribution centers, aiming to improve safety, service, productivity, quality, cost, and employee engagement.

You will work closely with senior operations leaders to build and carry out regional improvement plans, run large transformation programs, and deliver engineering changes that strengthen supply chain performance and support long-term growth.

Responsibilities

• Build and carry out regional continuous improvement strategies that tie to business goals.
• Work with distribution center leaders to assess how operations perform, find opportunities, and put scalable fixes in place.
• Drive measurable gains in safety, quality, service levels, productivity, compliance, and operating cost.
• Lead Lean Six Sigma work using DMAIC, Kaizen, 5S, and Value Stream Mapping.
• Set up governance routines, performance reviews, and KPI scorecards that track progress and keep owners accountable.
• Create and manage a multi-year operational excellence roadmap for the distribution network.
• Analyze operational data and trends to spot risks, opportunities, and priorities for improvement.
• Lead cross-functional transformation work that improves operational effectiveness and financial results.
• Direct distribution center engineering work, including facility layout, workflow, storage strategy, and material handling equipment (MHE) solutions.
• Assess capacity, throughput, labor productivity, and space use to inform network planning.
• Support distribution center start-ups, network expansion, product flow changes, and supply chain transformation.
• Build labor models, engineering standards, and resource plans using advanced analytics.
• Prepare business cases and financial analyses for operational and capital investment decisions.
• Own engineering and optimization projects from strategy through delivery, communicating with stakeholders and managing change.
• Work across U.S. and Canadian operations to identify, standardize, and scale best practices.

Requirements

• A bachelor's degree in engineering, industrial engineering, supply chain, logistics, operations management, or a related field, or equivalent experience.
• Typically 12+ years of professional experience, including 4+ years leading teams or managing in industrial engineering, continuous improvement, supply chain, manufacturing, or distribution operations.
• Experience leading large operational improvement or transformation work across several sites or functions.
• A track record applying Lean, continuous improvement, industrial engineering, or operational excellence methods to raise business performance.
• Experience leading cross-functional teams and influencing senior leaders in a matrix setting.
• Strong analytical and problem-solving skills, with experience turning operational data into practical business decisions.
• Experience building strategic roadmaps, operating plans, and performance metrics.
• Preferred: Lean Six Sigma Black Belt certification or equivalent.
• Preferred: Experience in large-scale distribution, logistics, healthcare distribution, retail supply chain, or manufacturing.
• Preferred: Expertise in warehouse operations, labor management systems, and distribution center engineering.
• Preferred: Experience with automation, robotics, warehouse management systems (WMS), and supply chain optimization tools.
• Preferred: Knowledge of material handling equipment (MHE) design and implementation.
• Preferred: Experience leading capital projects and network optimization work.
• Preferred: Knowledge of regulated operating environments, including cGMP or similar standards.
• Preferred: Bilingual English and French is an asset.

Conditions

Travel of up to 30-50% to distribution centers and business locations across the region.

Hybrid role, split between an office and field work with regular visits to operating facilities.

You must be able to safely enter warehouse, distribution, and operational environments.

Base pay ranges from $132,900 to $221,500. Final pay depends on performance, experience and skills, equity, periodic market reviews, and location, and will comply with applicable regulations.

The company is an equal opportunity employer.

Benefits

• Total Rewards package, which may include an annual bonus or long-term incentive opportunities in addition to base pay.
• Details about benefits are available from the company's benefits information.