Deputy Program Manager / Operations Lead - TS/SCI with Polygraph

Description

The role is a Deputy Program Manager / Operations Lead position at the IDIQ level, sitting within the PMO and supporting the program manager on day-to-day execution, customer delivery and internal coordination across several task orders and product lines.

The program is a large-scale, pioneering National Intelligence effort, and the company describes its work as covering AI, cloud, cyber and software development for government, defense and intelligence customers.

Requires TS/SCI with Polygraph currently held, and the ability to obtain it, and US citizenship.

Responsibilities

• Support the program manager in overseeing all awarded task orders under the IDIQ.
• Help keep performance on track against contract schedule, scope, quality and SLAs or metrics.
• Track deliverables and milestones, and coordinate with task leads and functional teams.
• Assist with or create CDRL documents such as the risk register and PMR.
• Act as the secondary point of contact for government counterparts when the PM is unavailable or has delegated.
• Attend regular customer meetings, status reviews and technical discussions.
• Gather, clarify and pass on changing customer needs to the project team.
• Help monitor cost, schedule and performance at task order level, including CPI/SPI, labor burn and funding status.
• Support staffing across task orders, including onboarding, backfill planning and work with Talent Acquisition.
• Help balance prime and subcontractor labor against direct labor and profitability targets, as the PM directs.
• Monitor KPIs and service levels for task orders, spot underperformance or risk early, and coordinate corrective action.
• Maintain and contribute to the IDIQ and task order risk and issue registers, and drive mitigation with task leads.
• Support contract and scope changes such as ROMs, ECPs and modifications by gathering technical and cost inputs.
• Coordinate proposal schedules, inputs and reviews for new task orders or modifications, working with capture, BD and technical leads.
• Track pipeline and awarded work under the IDIQ to support growth planning and resourcing.
• Coordinate with technical, operations, finance, HR, security and subcontracts teams as needed.
• Run internal status meetings and action tracking when delegated by the PM, and communicate priorities.
• Help keep standard processes, tools and reporting formats consistent across task orders.
• Help ensure compliance with contract terms, security requirements and internal GDIT policies.
• Support audits, reviews and data calls, and keep program reporting and documentation accurate and timely.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• 7+ years of agile software development and/or DevOps experience.
• Technical management experience with solid technical understanding, strong analysis, resource management, problem solving, strategic planning, quality management and risk management.
• Strong communication skills.
• Experience with Agile, Scrum, IT program management and technical risk management.
• Experience with budgeting, financial planning, KPI tracking, project management software and process improvement.
• Skills in stakeholder communication, conflict resolution, negotiation, leadership, mentorship, teamwork and adaptability.
• Preferred: Project Management Professional (PMP) certification, or the ability to obtain it within 6 months of hire.
• Preferred: experience with ITIL, such as ITIL 4 certification, and ServiceNow.
• Preferred: experience managing firm fixed price completion-based contracts.

Conditions

Onsite in Chantilly, Virginia, USA, for 40 scheduled hours per week.

No travel required.

The likely salary range is $214,776 to $290,580. Actual pay depends on experience, geographic location and possibly contract requirements, and may fall outside this range.

Benefits for US-based employees include medical plans, some with HSAs, dental, vision, and a 401(k) with pre and post-tax contributions and company match.

Full flex work weeks where possible, plus vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

Short and long-term disability, life, accidental death and dismemberment, personal accident, critical illness and business travel accident insurance are provided or available.

Hiring includes an identity verification step using biometrics and AI, and candidates must be on camera for virtual interviews; by proceeding, you authorize collection and use of your biometric data for verification and security.

The company is an equal opportunity employer that welcomes individuals with disabilities and protected veterans.

Benefits

• Medical, dental and vision plans, with HSA options on some medical plans.
• 401(k) with company match.
• Flex work weeks where possible and a range of paid leave.
• Disability and life insurance, plus accident and critical illness cover, provided or available.