Database Administrator

Description

The company is a $30+ billion business and technology services leader that serves 75% of the Fortune Global 100.

It provides AI and digital infrastructure, along with cloud, security, connectivity, data center and application services, and its consulting and industry solutions help clients move into the digital future confidently and sustainably.

It is a Global Top Employer with experts in more than 70 countries, a network of innovation centers and established and start-up partners, and it is part of the company Group, which invests over $3 billion each year in R&D.

This is a senior role for an advanced subject matter expert who keeps complex, critical data assets available, intact and performing well. You will support data-driven applications, troubleshoot issues and build strong backup and recovery plans with cross-functional teams.

You will work with Change Control, Release Management, Asset and Configuration Management, and Capacity and Availability Management to define user needs, and you will monitor user access and security.

You will help control access to database environments through permissions and privileges.

Responsibilities

• Install, configure and maintain complex database management systems such as SQL Server, Oracle and MySQL, as needed.
• Work with developers and architects to design and tune database schemas, data models and database-based applications.
• Help write database documentation, including data standards, data flow diagrams, standard operating procedures and data dictionary definitions.
• Track database performance, find bottlenecks, and tune queries and indexes.
• Design and put in place strong backup and disaster recovery plans that keep data available and the business running.
• Watch production databases regularly and respond to database issues, including taking a database offline when needed.
• Proactively help build database utilities and automated reports.
• Work with Change Control and Release Management to bring in new applications and adapt existing ones so they fit their purpose.
• Plan and carry out database software upgrades and patches to keep systems current and secure.
• Keep technical, application and operations staff informed to protect database integrity and security.
• Set up and manage security controls that guard databases against unauthorized access, breaches and data loss.
• Run regular security audits and vulnerability assessments to stay compliant with data protection standards and rules.
• Work with developers, system administrators, network engineers and business stakeholders on database initiatives.
• Support end users, answer database questions and run training sessions when needed.
• Identify and roll out automation and efficiency gains.
• Support ongoing DDI enhancements and day-to-day operational support.
• Lead modernization initiatives.
• Drive RDS consolidation to organize databases better and lower costs.
• Manage database archiving across both MMIS and Data Warehouse platforms.
• Support the move to an immutable infrastructure model.
• Help shape long-term architecture and operations strategy.
• Deliver measurable gains in reliability, scalability, performance and cost.
• Take on other related tasks as needed.

Requirements

• Must be based in the U.S. and meet Massachusetts client security requirements.
• Senior Oracle DBA with 7-12 years of experience running complex environments, including automation, disaster recovery, performance tuning and mentoring team members.
• Prior experience in the MMIS (Medicaid Management Information System) domain.
• Strong hands-on experience with AWS RDS and Oracle Multitenant environments.
• Proven automation skills. Ansible experience is strongly preferred.
• Advanced database administration skills, covering installation, configuration, maintenance and performance tuning.
• Advanced SQL skills for writing complex queries, stored procedures and functions.
• Advanced understanding of database security, access controls and data encryption.
• Advanced working knowledge of backup and recovery strategies that keep data available and business continuous.
• Ability to monitor performance, resolve issues and optimize database operations.
• Ability to manage several projects at once with close attention to detail.
• Ability to learn new technologies to deliver the best solutions for all stakeholders.
• Ability to explain complex IT information in simple terms for the audience.
• Strong communication and collaboration skills for working with cross-functional teams and stakeholders.
• Advanced understanding of data architecture and data services principles.
• Advanced knowledge of the application development lifecycle and data access layers.
• Strong problem-solving skills for diagnosing database issues and building effective fixes.
• Strong analytical skills for working with unstructured datasets.
• Ability to manipulate, process and extract value from large, disconnected datasets.
• Bachelor's degree or equivalent in computer science, engineering, information technology or a related field.
• An MCSE DBA or Oracle Associate certification, or an equivalent, is preferred.
• Certifications such as Microsoft Certified Azure Database Administrator Associate, Oracle Certified Professional (OCP) Database Administrator, MySQL Database Administrator or PostgreSQL Certified Professional are preferred.
• Completed database management courses covering database administration, data modeling, SQL and performance tuning are useful foundational preparation.
• Advanced experience as a Database Administrator in an IT organization.
• Advanced experience with database backup and recovery best practices.
• Advanced experience running and producing health assessment reports.
• Advanced experience working with suppliers to deliver solutions.
• Advanced experience with Oracle Enterprise.
• Advanced experience with Microsoft SQL Server.
• Advanced experience managing databases.

Conditions

This role is remote.

The starting pay range is $80,000.00 - $114,000.00 - $148,000.00 USD per year. The range reflects minimum and maximum target pay across all U.S. locations, and actual pay depends on work location, relevant experience, technical skills and other qualifications.

The company welcomes diversity and inclusion, and it is a place to grow, belong and thrive.