Reference BT-491. Listed titles are Cyber Security Project Engineer, IT Program Manager and Network Engineer.
The sponsor needs technical, tradecraft and network support for two areas: its public online portal, covering the open internet and dark web, and its specialized network. Both are critical to operations, so the sponsor wants an experienced team to build and deliver solutions that meet tradecraft, technical and security needs.
Responsibilities
Deliver tradecraft, technical and network solutions that secure, maintain and upgrade the public portals and the specialized network.
Apply current internet technologies and services to protect the portals and their visitors.
Research, build, maintain and document the design and implementation of the public portal, including the open internet and dark web portals.
Apply current internet technologies and services to protect the specialized network.
Research, build, maintain and document the design and implementation of the specialized network.
Work with internal and external teams to define, document and deliver security and operational requirements for the portals and network.
Communicate and coordinate across organizational boundaries, including with other contractor teams, sponsor staff and external stakeholders.
Reuse existing systems rather than building single-purpose solutions. Any deviation needs prior approval through the sponsor's waiver process.
Document the solution architecture and interfaces in full. Any deviation needs prior approval through the sponsor's waiver process.
Make sure each new application or enhancement meets agreed SLAs for uptime, concurrent users and recovery time.
Monitor each application for status and keep a resolution plan for failures.
Follow the sponsor's risk management (cyber security) framework to find, address and reduce vulnerabilities and risks across the project lifecycle.
Track requirements, action items and deadlines.
Collect, compile, evaluate and publish information and statistical data for documents, records, forms, reports, plans, policies and regulations.
Work with stakeholders to record user stories.
Deliver development requirements as the sponsor requests.
Log issues and problems in the sponsor-approved tracking system.
Develop software and provide programming support to implement system-level requirements.
Update applications and networks as partner requirements, legislation and policy change.
Maintain and enhance the portal system software and add new functionality.
Test new and existing applications and networks for functionality.
Requirements
Experience in network engineering with a deep understanding of network protocols and technologies.
Experience managing online public portals or similar technology.
Experience with network hardware, software systems, internet networking and encryption protocols.
Knowledge of how browsers interact with websites and of browser security settings.
Experience using content delivery networks and understanding how they affect public services and websites.
Experience using Tor and configuring and maintaining Tor Onion Services.
Experience with open and dark web security settings and tools that protect websites and their visitors.
Experience analyzing cyber selector data, system logs and network traffic.
Experience troubleshooting networks and browsers.
Experience implementing security standards as operational tradecraft practices change quickly.
Experience explaining complex technical topics to non-technical people.
Experience communicating with technical and non-technical stakeholders to balance requirements, performance, cost and security in solution design.
Experience defining, analyzing, tracking and reviewing requirements.
Experience documenting network configurations, processes and procedures.
Highly Desired: experience with social media or commercial messaging applications.
Highly Desired: understanding of mobile technologies and applications.
Highly Desired: experience troubleshooting network connectivity and performance issues.
Highly Desired: experience working with network monitoring tools.
Highly Desired: experience scripting in Python.
Highly Desired: experience developing JavaScript, HTML and CSS web user interfaces.
Highly Desired: experience with technologies such as Cisco, Juniper, Forward Networks, VMware and Solarwinds.
Highly Desired: IT certification in Linux, Microsoft or another network-related field.
Highly Desired: IT certification such as Cisco CCNA, Cisco CCNP, Certified Information Systems Security Professional, or Juniper JNCIA - Enterprise / Service Provider Routing and Switching.
Conditions
An active Poly clearance is required. Applicants without one will not be considered.
Provide on-call support. For network issues, reach the sponsor's site within two hours and resolve system outages within three hours. Repairs may take longer than three hours if the fault is in sponsor-maintained infrastructure.