Community Developer - Unannounced Projects (F/H/NB)

Description

You will be based in Annecy, building and growing player communities around the company's games.

You will set the global community strategy for specific brands, then plan and run it worldwide. You will work with a spread-out international team to build relationships and earn players' trust, which supports global business growth.

You will guide colleagues from other functions, help plan work together, and deliver to high standards. You will be integrated with lead development studios as part of the global community team.

The company is a global games maker with teams around the world that create original, memorable experiences.

Responsibilities

• Write and run community strategic plans using a range of content tactics that support production goals and the wider marketing strategy.
• Grow existing communities in line with business objectives.
• Coordinate communication and activities with several global departments so messaging stays consistent.
• Work with Community Managers, transversal teams and partners to create content for players, such as blogs, podcasts, interviews and infographics.
• Serve as one of the spokespeople for your assigned brands.
• Organise community events such as fan studio visits, developer discussion sessions and tournaments.
• With the portfolio's social media manager, set content KPIs and report on them to show results and return on investment.
• Support internal and external milestones, such as betas and launches, making sure KPIs are met and advocating for the player experience.
• Be the main voice for player needs within Production and Publishing, shaping development and communication positioning.
• Shape player feedback cycles and give Production and Publishing insight to improve game experiences, support retention, and inform messaging and marketing moments.
• Work with live teams on post-launch communication, setting expectations on patch content, status and delivery.
• Produce internal reports on community feedback, activity and expectations.
• Join multiple cross-functional projects alongside Community Managers, Marketing, Production and Video Editor teams.

Requirements

• Intermediate experience running online communities and building strategic plans or programmes, with proven results at work.
• Strong plus: experience in gaming across several platforms and genres.
• Experience on unannounced or early-stage projects, handling confidential work and adjusting strategy as creative direction shifts.
• Experience in co-development or third-party projects, working across studio lines to align community work with production realities.
• Strong plus: experience in social media marketing or making digital assets such as video, photos or podcasts.
• Real interest in or knowledge of generative AI and its uses in games, with enthusiasm for engaging players around new and experimental experiences.
• Proven ability to find, develop and grow player advocates, building grassroots communities around new, unannounced concepts.
• Thorough knowledge of community and social platforms such as Instagram, X/Twitter, Facebook, TikTok and Discord.
• Solid grasp of growing and sustaining video game communities and designing strategic player engagement plans.
• Strong commitment to advocating for players, gathering, synthesising and championing their feedback with internal and external partners.
• Ability to earn long-term trust from players and studio partners, including on projects that cannot yet be disclosed.
• Experience in a demanding production setting, juggling several deadlines, success metrics and cross-functional stakeholders.
• Strong plus: work on a AAA live-service title.

Conditions

The position is in Annecy, where the office is located.

International travel may be required.

The recruitment process has four stages: a 30-minute call with a recruiter, a 60-minute interview with the role's manager and a recruiter, a 60-minute interview with Production team members, and a 60-minute interview with Community Leadership.

The company offers equal opportunities regardless of gender, ethnicity, religion, sexual orientation, social status, disability or age.

Benefits

• Profit sharing and a yearly company savings plan.
• 25 days of paid time off plus 12 additional paid days off.
• The company pays 50% of your transport pass.
• Lunch vouchers worth 9€ per day.
• Healthcare coverage for you and your family.
• Maternity leave of 20 weeks and paternity or co-parental leave of 7 weeks.
• Further perks are available.