Business Operations and Growth Lead

Description

The company was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

(Please submit your CV in English)

The Community You Will Join

Help shape the next chapter of the company's growth across DACH & Central and Eastern Europe.

We're looking for a Business Operations and Growth Lead to join our Berlin team, working closely with the Country Manager and territory leadership team to drive business performance, shape market strategy and unlock new growth opportunities.

Operating at the intersection of strategy, analytics and execution , you'll turn complex marketplace challenges into actionable insights and measurable business outcomes.

You'll thrive in this role if you're commercially minded, analytically strong and entrepreneurial, with the ability to influence senior stakeholders, navigate ambiguity and turn ambitious ideas into results.

The Difference You Will Make

As a strategic partner to the Country Manager, you'll play a key role in shaping and delivering growth across DACH & CEE, with exposure to EMEA and global initiatives.

Drive market strategy: Identify growth opportunities across supply, demand, pricing and evolving regulatory landscapes.

Lead advanced analytics: Build sophisticated models, forecasts and business cases from scratch, translating complex data into actionable commercial recommendations.

Own business performance: Analyse marketplace trends, lead performance reviews and identify the drivers behind growth, risks and opportunities.

Drive strategic priorities: Lead territory OKRs, business planning and execution against ambitious growth targets.

Influence and deliver: Align cross-functional leaders, challenge thinking and drive results without formal authority.

Scale what works: Lead market initiatives, pilot new ideas and adapt EMEA and global programs for local impact.

A Typical Day

Set priorities and strategy

Develop integrated territory strategies based on marketplace dynamics (supply, demand and pricing), business needs, opportunities presented by the ever-changing regulatory landscape and previous learnings

Lead the territory's OKR program: define the key objectives and priorities with the Country Manager and all cross-functional teams, identify roadblocks and collaborate with OKR owners on performance improvements

Deliver actionable business analysis

Build the analysis and frameworks that support territory decisions, from supply and demand balance to pricing, in collaboration with FP&A and Data Science, deep dive into areas of strength and weakness, and present actionable plans to leadership

Own the territory's business performance reviews: prepare and present the Monthly and Quarterly Business Reviews and the daily and weekly performance updates, proactively flag opportunities and risks, and initiate the deep dives that follow

Lead with operational rigor and discipline

Run the day-to-day operating cadence of the territory's cross-functional leadership team: set the agenda, align functions on shared priorities, drive follow-through and resolve trade-offs openly

Run the planning and budgeting processes, including big bet proposals, tracking spend and performance against plan

Build a strong global network of stakeholders across functions and partner with them to identify opportunities for the territory

Your Expertise

8-10 years of relevant work experience with a strong analytical background and a broad business understanding across functions, including marketing and operations, and a solid grasp of marketplace mechanics (how supply, demand and pricing interact)

Experience in a consumer tech or marketplace business, ideally in a two-sided marketplace such as online travel, mobility, delivery or hospitality, and/or at a top tier consulting/private equity/investment banking firm, in a capacity where you worked cross-functionally and across diverse teams to influence change, ideally leading peers without direct authority in a matrix

A strong written and verbal communicator, comfortable presenting to senior leadership

Proven track record as a hands-on business analyst: you build models, business cases and forecasts from scratch in Excel and use AI tools to analyse faster and go deeper; SQL and Python knowledge is a plus

Near-native English and working knowledge of German

Conditions

The role is based in Berlin, Germany. Presence in the Berlin office several days a week is critical for close collaboration with the Country Manager and the cross-functional teams.

Please submit your CV in English.

Our Commitment To Inclusion & Belonging:

The company is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Germany Annual Pay Range

€114.000 - €142.000 EUR

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as the company recruiters to get money or personal information from candidates. A few things that will always be true for the company’s hiring process: our open roles are posted on the company’s Career’s Page at the company's site, and our recruiters correspond only from @ the company's site or @ the company's site email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with the company.