Business Analyst, Logistics Execution

Description

The company is a luxury group with several houses that make jewelry, watches and high-end accessories. Each house keeps its own heritage and style while the group keeps designing new products through ongoing creativity.

This role is the main link between North American logistics operations and the Group Technology L3 team. It keeps warehouse and logistics systems stable, optimized and steadily improving, and supports distribution centers and logistics teams in the United States and Canada. The focus is on SAP IDoc management, system integrations and day-to-day operational quality.

The role combines business process knowledge, SAP support, incident resolution, delivery of system enhancements, training and stakeholder management, so warehouse and logistics operations run efficiently and reliably.

Reports to the Manager, Application Support. Based in Grand Prairie, TX, in the Technology team.

Responsibilities

• Support daily warehouse operations at the New Jersey, New York, Canada and Grand Prairie, TX sites.
• Monitor and keep business-critical logistics applications and integrations running.
• Support, monitor, analyze and fix SAP IDoc integrations first, along with other logistics processes.
• Help with Transportation Management Systems (TMS) and Foreign Trade Zone (FTZOC) tools, including Centiro and GTS but not limited to them.
• Keep systems reliable and limit disruptions to operations.
• Serve as the link between the company North America and the Group Technology L3 team.
• Gather business requirements and take part in solution design.
• Coordinate testing and rollout of system enhancements and new functionality.
• Work with central and regional teams on logistics technology initiatives.
• Write and maintain technical and end-user documentation.
• Build training materials and run key user training sessions.
• Help users adopt new processes and technologies, and share knowledge and cross-train within IT.
• Build strong working relationships with warehouse leaders, logistics teams and other functional stakeholders.
• Serve as a key IT contact for IDoc integrations across multiple North American locations.
• Work with regional business teams and the Group Technology L3 team.
• Travel within the country and internationally when business needs require it.
• Occasionally cover after-hours and weekend support during critical operating periods, upgrades and deployments.

Requirements

• College education or technical school background.
• 3-5 years of SAP ECC experience.
• Experience with EWM and S4 is a plus.
• Required: strong knowledge of SAP IDoc.
• Proficiency with the Microsoft Office Suite.
• Excellent written and verbal communication.
• Self-motivated and able to work independently.

Conditions

Hybrid setup: work from home 1 day per week and spend the rest at the Grand Prairie, TX warehouse.

Travel within the country and abroad as needed.

Occasional after-hours and weekend work during critical periods, upgrades and deployments.

Salary is based on relevant skills and experience.

Only candidates selected for further consideration will be contacted.

Equal opportunity: the company welcomes people from varied backgrounds and identities.

Benefits

• Medical, dental and vision coverage, plus health savings and flexible spending accounts.
• Life insurance, disability benefits and a 401(k) with employer match.
• Paid time off, a wellness reimbursement and access to the employee assistance program.
• Volunteer days off to support local community initiatives.
• Generous compensation and benefits package for eligible employees.