Business Analyst

Description

The company supports the Department of Defense and other intelligence agencies around the world, building national security systems that carry real mission weight.

The company is hiring a Business Analyst to work with the Cybersecurity and Infrastructure Security Agency (CISA) on planning, assessing, and modernizing mission and business processes.

You will work with government stakeholders, technical teams, and program leads to collect requirements, study how operations run today, find where things can improve, and help move technology-driven change forward.

The role suits someone who likes untangling hard business problems, running stakeholder sessions, writing requirements, and helping organizations adopt new tools and capabilities.

Only United States citizens can be considered. You must be able to obtain and keep DHS suitability and access to government systems and information as needed. You will work in a DHS environment that handles Controlled Unclassified Information (CUI).

Responsibilities

• Run stakeholder interviews, workshops, and discovery sessions.
• Collect, analyze, and write up business and system requirements.
• Evaluate current operations and pinpoint gaps.
• Produce process maps, workflow diagrams, and business documents.
• Help shape implementation plans, roadmaps, and modernization strategies.
• Prepare briefings, reports, and recommendations for government leaders.
• Support change management and the adoption of new technology.
• Write SOPs, job aids, user guides, and training materials.
• Work with technical teams so business needs turn into workable solutions.
• Help with project planning, status updates, and deliverables.
• Contribute to ongoing improvement of mission processes, digital services, and user experience.

Requirements

• Have 5+ years of experience in business analysis, requirements work, process improvement, or technology modernization support.
• Have experience collecting and documenting business requirements.
• Have experience leading meetings and engaging stakeholders.
• Bring strong analytical, organizational, and problem-solving skills.
• Communicate clearly in writing and speech.
• Have experience writing reports and presenting to leadership audiences.
• Be proficient with Microsoft Office and collaboration tools.
• Preferred: Experience supporting DHS, CISA, or other Federal civilian agencies.
• Preferred: Familiarity with Agile project environments.
• Preferred: Experience with Jira, Confluence, Visio, Lucidchart, or similar tools.
• Preferred: Experience supporting digital transformation initiatives.
• Preferred: Understanding of AI-enabled business processes and technology adoption.
• Required: A bachelor's degree in Business, Information Systems, Management, Public Administration, or a related field.
• Preferred: CBAP, CCBA, PMI-PBA, CSPO, or an equivalent certification.

Conditions

Must be a United States citizen.

Must be able to obtain and keep DHS suitability and access to government systems and information as required, and work in a DHS environment handling CUI.

Must maintain any security clearance the client requires and any certifications requested by the company or its clients, customers, or prime contractors.

The company provides equal employment opportunities regardless of protected characteristics and follows applicable federal, state, and local laws. It does not use AI tools in employment decisions.