Associates Systems Engineer

Description

The team in Dallas-Fort Worth supports the company's studio site at DFW and is hiring an Associate Systems Engineer to help implement and support technology and users in a mission critical media production and enterprise IT environment.

The company is a media and entertainment business that produces film, television, and streaming content, runs theme park experiences, and owns news and entertainment brands. It is a subsidiary of Comcast Corporation.

Responsibilities

• Help administer media production applications, systems, and infrastructure so technology and operations stay reliable.
• Read and interpret system documentation for day-to-day operations and troubleshooting.
• Give technical support, respond to incidents, and keep customers informed.
• Follow the company's cyber security policies and standards.
• Take on other duties as assigned.

Requirements

• Have at least 1 year of relevant experience.
• Hold a bachelor's degree in computer science, engineering, radio, television and film, or a related field, or have equivalent experience.
• Have solid IT fundamentals, including administering physical, virtualized, and cloud compute and storage, networking, and domain and identity management.
• Be willing to work in Fort Worth, Texas, just south of DFW Airport.
• Be willing to travel, work outside standard hours, and work weekends on short notice.
• Have unrestricted work authorization in the United States.
• Be 18 years of age or older.
• Be covered by Solutions, the company's alternative dispute resolution program.
• Desired: Have end user technical support experience.
• Desired: Have supported live event production operations.
• Desired: Have exposure to and a basic understanding of media technologies such as SDI or NDI video infrastructures, contribution and distribution encoding, live production systems, news gathering tools, NRCS, NLE, media asset management, and transmission systems.
• Desired: Have a track record of contributing to projects that leave stakeholders satisfied.

Conditions

This is a full-time onsite role at a company-designated work site.

The company is committed to an inclusive workplace.