Application Programmer - Level III

Description

The company is a service-focused program management and technical firm headquartered in Dayton, Ohio, serving small and large companies, municipalities and government agencies nationwide.

It builds lasting client relationships and delivers solutions through client-focused practice areas.

This role is on site at Redstone Arsenal in Huntsville, Alabama, and supports the Defense Health Agency (DHA).

It is an advanced-level position that combines application support with systems administration, troubleshooting, configuration, testing, implementation and day-to-day operations inside a secure DoD environment.

You will analyze and change existing applications, fix complex software and system problems, and help keep supporting systems available, secure, fast and recoverable.

You will work with users, system administrators, cybersecurity staff, programmers and other technical teams to solve problems and turn operational needs into technical solutions.

Responsibilities

• Study current applications and programming systems to spot faults, needed changes and areas to improve.
• Review, change, set up, debug, install and maintain application systems so they meet technical and operational needs.
• Run break-fix work and root-cause analysis on production application and system incidents.
• Resolve complex application, software, configuration, performance and availability problems.
• Keep enterprise applications and their supporting systems running day to day.
• Watch application and system performance and catch issues early that could hurt availability, reliability or operations.
• Convert user and operational requirements into specifications covering inputs, processing and outputs.
• Plan and carry out testing, validation, implementation and deployment work.
• Help install and configure the hardware and software that approved applications need.
• Maintain, secure, back up and recover systems that support enterprise applications so they stay reliable.
• Help enhance applications from requirements gathering through testing and rollout.
• Write and upkeep technical specifications, diagrams, flowcharts, process flows, system documentation and support guides.
• Log, track, rank and close application incidents, service requests and technical issues according to established procedures.
• Spot technical and operational risks, and raise or escalate those that could affect performance, availability, security or mission goals.
• Give technical guidance during changes, testing, implementation, maintenance and troubleshooting.
• Partner with users, programmers, system administrators, infrastructure teams, cybersecurity staff and other stakeholders to fix issues.
• Follow technical procedures, security rules, Standard Operating Procedures (SOPs) and government and contract guidance.
• Adjust to shifting priorities, technologies and requirements while balancing daily support with project work.

Requirements

• You have 6 years of progressive experience in application programming, application development, application systems analysis, systems administration or a closely related technical field, with advanced skill.
• You have hands-on experience analyzing, changing, configuring, debugging, troubleshooting and supporting application or programming systems.
• You have supported enterprise applications and their underlying systems in complex technical environments.
• You have worked through complex application, software, configuration, performance and system problems.
• You have written application specifications and turned user or operational needs into technical solutions.
• You have supported application software and related components through implementation, maintenance and daily operations.
• You have coordinated application or system testing, validation, implementation and deployment.
• You have supported system configuration, maintenance, security, availability, backup and recovery.
• You have created and kept up technical documentation, diagrams, flowcharts, process documentation or similar materials.
• You can handle several technical issues or service requests at once, set priorities and escalate items that need more support.
• You hold a bachelor's degree, or 4 additional years of relevant experience can be applied in its place.
• You hold an active Secret clearance.
• Commercial baseline certifications may include (ISC)² CISSP or CompTIA CASP+.
• Certifications in application development, technical support, systems administration, cloud technologies or DoD cyber workforce requirements are a plus.

Conditions

Salary range of $95,000 to $100,000.

The job is on site at Redstone Arsenal (FAHC) in Huntsville, Alabama.

Benefits

• Full benefits package.
• Paid time off (PTO).
• 401k+.