Technical Services Engineer 2 / 3

Description

The company builds systems across land, sea, air, space and cyberspace. This opening supports the Sentinel Program and is based in Roy, Utah.

The role may be filled as a Technical Services Engineer (Level 2) or a Technical Services Principal Engineer (Level 3).

Responsibilities

• Work with a team through the full ADDIE cycle (analysis, design, development, implementation and evaluation) to build a new training system for the United States Air Force.
• Collaborate with several subject matter experts (SMEs) to build training for multiple Air Force Specialty Codes.
• Work with teams across a changing program to find current and future gaps in training knowledge and skills.
• Analyze knowledge and skill gaps and turn the findings into targeted training tasks and learning solutions.
• Design and build training in online, in-person and hybrid formats, both synchronous and asynchronous.
• Under direct supervision, produce a full set of materials: instructor-led sessions, microlearning modules, interactive online courses and on-the-job qualification or certification programs.
• Write technical and creative documents, including training CDRLs.
• Keep up with learning theory, training software and industry standards, and apply what you learn to design decisions.
• Assess contractors and vendors who build courseware, and oversee them when needed.
• Design curricula that follow current SCORM standards.

Requirements

• Level 2: a bachelor's degree in Instructional Systems Design, Instructional Technology, Human Performance, Training and Learning Development, Psychology, Marketing or a related field, plus 2 years of experience. With a master's degree, 0 years of experience is required.
• Level 3: a bachelor's degree in one of the fields above or a related field, plus 5 years of experience. With a master's degree, 3 years of experience. With a PhD, 1 year of experience.
• At either level, an additional 4 years of experience can count in place of a degree.
• Proven experience applying analysis methods, adult learning theory and teaching strategies.
• Experience building SCORM-compliant courseware.
• Experience applying Kirkpatrick's 4 levels of evaluation, including formative, summative and operational evaluations.
• Experience designing and developing learning materials for technical disciplines.
• Experience building technology-based learning products.
• Experience creating formative and summative evaluations for technical disciplines.
• Experience running training evaluations under both Kirkpatrick's 4 levels and Phillips' 5 levels.
• Experience working within ADDIE and other training development models for technical disciplines.
• Experience applying adult learning theory and process-driven instructional design principles.
• You must be a US citizen with an active US Government Secret clearance at the time of application, current and within scope, with an investigation dated within the last 6 years.
• You must currently hold, or be able to obtain and keep, Special Access Program (SAP) approval within a reasonable time, as the company decides based on business need.
• Preferred: knowledge of human performance processes to break down knowledge and skill gaps and identify suitable learning solutions.
• Preferred: experience with digital instructional design software, such as Camtasia, Storyline or Adobe Captivate/Creative Suite.
• Preferred: multimedia design experience, such as audio and video editing, 2D and 3D design, animation or software simulation.
• Preferred: experience using several instructional development software tools.

Conditions

Based in Roy, Utah, supporting the Sentinel Program.

Full-time position with travel 10% of the time, so you must be able to travel.

Standard schedule is 9/80: nine-hour days Monday through Thursday, with every other Friday off.

Primary level base salary range: $72,100.00 to $108,100.00.

Secondary level base salary range: $89,400.00 to $134,200.00.

The salary range is a general guide. Final pay depends on the scope and responsibilities of the role, the candidate's experience, education and skills, and current market conditions.

The application period is estimated at 20 days from the posting date, and may be shortened or extended based on business needs and the availability of qualified candidates.

Benefits

• Relocation assistance may be available, and the role may come with a competitive relocation package.
• Health coverage: medical, dental and vision.
• Retirement savings through a 401k.
• Life and disability insurance.
• Educational assistance.
• Employee assistance programs and work/life support.
• Paid time off and company-paid holidays.
• Health and wellness resources.
• Employee discounts.
• Depending on the position: overtime, shift differential and a discretionary annual bonus that rewards individual work and shares in company results.
• Vice President and Director roles may also be eligible for long-term incentives.