Technical Program Manager

Description

About the company

The company is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. The company enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

About the Role

We're hiring a Technical Program Manager to lead New Product Introduction (NPI) for networking across the company's US GPU cloud. You'll own the path from a new network platform, architecture, or vendor being selected to it being proven, documented, and ready to deploy at scale.

That covers new switch and NIC generations, 800G and next-generation optics, new cluster fabric designs, and new data center and WAN reference architectures. You'll work closely with Network Architecture and Engineering, Hardware Engineering, Supply Chain, vendors, and our Deployment organization, which takes what you qualify and builds it across our sites. The role involves some travel to vendor labs and US pilot sites.

What You'll be Doing

Own the NPI program for new networking platforms, from vendor selection and early samples through lab qualification, pilot build, and release to Deployment.

Build NPI plans with clear phase gates (EVT/DVT/PVT or equivalent), entry and exit criteria, owners, and dates.

Drive qualification and validation of switches, NICs/DPUs, optics, cables, and network operating systems, including interoperability, performance, burn-in, and failure testing.

Run the vendor engagement on new products: roadmap alignment, sample allocation, bug and RMA tracking, firmware and NOS release readiness, and escalation of blocking defects.

Partner with Network Architecture to turn new designs into production-ready reference builds, golden configs, BOMs, cabling and rack standards, and acceptance test plans.

Lead first-of-a-kind pilot builds, capture lessons learned, and feed them back into designs before scale-out.

Own the handoff to Deployment: documentation, training, readiness reviews, and a supply plan that supports the volume ramp.

Track technical, schedule, and supply risks across new product lines; make trade-offs visible and drive decisions with engineering and leadership.

Build the NPI process itself, including templates, gate reviews, dashboards, and reporting, so new platforms land predictably as we grow.

Requirements

• 5+ years in technical program management, hardware NPI, or network engineering, with direct ownership of bringing new network hardware or architectures into production.
• Experience at a hyperscaler, major network or silicon vendor, or ODM/OEM (e.g. Microsoft, AWS, Meta, Google, Oracle/OCI, NVIDIA, Cisco, Arista, Broadcom), or a comparable large-scale environment.
• Hands-on familiarity with hardware qualification: lab validation, interop testing, firmware and NOS lifecycle, defect triage, and phase-gate NPI processes.
• Strong technical grounding in data center and cluster networking: Ethernet and InfiniBand fabrics, RoCE, BGP, EVPN/VXLAN, optics and transceivers, and structured cabling.
• Proven ability to drive vendors and cross-functional engineering teams to decisions when designs, schedules, and supply are still moving.
• Comfortable working in ambiguity, defining process where none exists, and making clear calls on readiness.
• Excellent written and verbal communication; comfortable presenting technical trade-offs to senior leadership.
• Willingness to travel to vendor labs and pilot sites as needed.
• NPI experience on networking for large GPU clusters, HPC, or AI training environments.
• Experience qualifying 400G/800G/1.6T optics, co-packaged or linear-drive optics, or new SerDes generations.
• Familiarity with HPC topologies (Fat Tree, Rail-optimized, Dragonfly) and NVIDIA Spectrum-X or Quantum InfiniBand platforms.
• Exposure to network automation and test tooling (Python, Ansible, traffic generators such as IXIA/Keysight or Spirent).
• Background in supply chain or manufacturing ramp for new hardware.
• PMP, PgMP, or similar certification.
• Why this role matters
• Every new generation of GPU cluster depends on network hardware that has never run at our scale before. This role makes sure each new platform is proven before it reaches a site, so Deployment can build it fast and right the first time.
• Equal Opportunities Statement
• At the company, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
• If there's anything we can do to accommodate your specific situation, please let us know.
• The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
• The range reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. The company may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
• The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. The company may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Conditions

$190,000 - $260,000 USD

The company does not accept unsolicited candidate submissions from recruitment agencies.