Technical Presales Engineer - III

Description

The company is a Singapore-based robotics and automation firm founded in 2017. It designs, manufactures and deploys autonomous mobile robots and orchestration software that move materials in warehouses and factories across APAC, so that people can spend their time on higher-value work.

Its no-code, vendor-agnostic orchestration and fleet management platform coordinates robots, industrial systems and workflows. It can turn deployments that would take weeks into hours, without stopping production or bringing in specialists.

The team is young and still growing, with people who want to make robotics and automation simpler, quicker to adapt and more reliable on real factory floors.

Responsibilities

• Lead technical discovery, assess sites and design solutions and proposals for North American customer opportunities.
• Scope pilots from technical planning through testing, commissioning, acceptance and handover to full rollout.
• Join customer discovery meetings to uncover operational, technical and integration needs.
• Assess sites by reviewing workflows, material flow, layouts, throughput, payloads, safety limits, infrastructure and interfaces.
• Turn customer needs into solutions that combine the company's AMRs, its orchestration platform and third-party automation.
• Produce process flows, architectures, layouts, cycle-time estimates, fleet sizing and operating concepts.
• Write technical proposals, scopes of work, compliance statements, architecture diagrams and customer presentations.
• Run platform and AMR demonstrations at customer workshops, partner meetings, trade events and ecosystem programs.
• Define pilot scope, success criteria, system requirements, timelines, owners and acceptance conditions.
• Guide pilots through testing, commissioning, validation, customer sign-off, go-live, hypercare and handover.
• Plan integrations with WMS, WES, ERP, MES, PLCs, conveyors, robotic arms, sensors, elevators and third-party fleet systems.
• Work with REST APIs, MQTT, TCP/IP, OPC UA, Modbus TCP, WebSockets and VDA 5050.
• Coordinate validation, configuration, integration development and costing with the global engineering team.
• Create reusable discovery, pilot, deployment, validation and system integrator handover documents. Run 10-15 discovery sessions, qualify five pilot prospects, develop 2-3 viable proposals and help deliver the first two paid pilots.

Requirements

• Bachelor's degree in robotics, mechatronics, electrical or mechanical engineering, computer science, industrial engineering or a closely related field.
• 5-8 years in robotics, warehouse automation, material handling, industrial automation or systems integration.
• Hands-on experience designing or deploying AMR, AGV, conveyor, robotic, WMS/WES or manufacturing automation solutions.
• Solid grasp of site assessment, process mapping, system sizing, workflow design and writing technical proposals.
• Working knowledge of PLC interfaces, industrial protocols, APIs, networking and linking enterprise systems.
• Able to read facility layouts, CAD drawings, process flow diagrams, equipment specifications and interface documents.
• Strong communication and presentation skills with customers, from engineers to operations, IT and executive stakeholders.
• Able to juggle several opportunities alongside global engineering teams.
• Highly desirable: experience with multi-vendor orchestration or fleet platforms, AMRs, AGVs, industrial robots, conveyors, ASRS, WMS, WES, ERP, MES and PLC systems.
• Highly desirable: knowledge of Linux, networking, databases, APIs, cloud and on-premise infrastructure, industrial mobile-robot safety, paid pilots, system integrators and AutoCAD.

Conditions

Travel up to 50% across the United States, with periodic travel to Mexico.

US work authorization is required.

The role focuses on North American customer opportunities.

Benefits

• Competitive salary.
• Comprehensive health benefits package.
• A startup environment with plenty of work to do and things to improve.
• Opportunities for professional development and a path into management roles.
• A collaborative and inclusive work environment.