Talent Acquisition Manager, Retail - West

Description

This role sits on the talent team and covers the full recruitment cycle for boutique and other positions, with a focus on networking, relationship building, and candidate experiences that fit the company's talent principles.

You will screen and qualify candidates, advise HR Business Partners and Hiring Managers on job market trends, and keep a strong talent pipeline ready.

The company has been a luxury house for more than 170 years and employs over 9,000 people from 105 nationalities across boutiques, workshops, and corporate offices.

The role reports to the AVP, Talent.

Responsibilities

• Hold intake meetings with hiring managers to clarify each vacancy, agree the interview schedule, share pipeline profiles, and pass on labor market insights.
• Run interviews against the competencies and behaviors set for each open role, make exploratory calls to find high-potential candidates, and build relationships with referrals.
• Deliver diverse short lists to hiring managers on time and keep the candidate experience high-touch at every stage.
• Build talent pipelines through the applicant tracking system, social media, job boards, and field recruiting, including regular contact with passive candidates for future openings.
• Track labor market trends, regional pay benchmarks, and talent supply, and recommend new recruiting ideas, best practices, and digital improvements.
• Lead candidate generation and active sourcing using a range of search tools, processes, and strategies.
• Build and maintain working relationships with hiring managers and commercial leaders: learn their needs, build interview matrices, share market feedback, and keep them updated through each interview process.
• Work with the HR Business Partner to improve service to internal stakeholders, and with the AVP of Talent to set recruiting plans by Maison and function that shorten time to fill.
• Take part in staffing committees and talent sharing meetings to flag strong candidates, arrange talent exchanges, and grow the internal pool.
• Work with the Talent Specialist to keep data accurate.
• Manage the external vendor contract process and bring in outside vendors for key searches.
• Contribute to global and headquarters initiatives alongside talent colleagues in other Maisons and regions.
• Manage relationships with external agencies, local high schools, colleges, trade schools, and other stakeholders.
• Make sure candidates are properly onboarded, working closely with HR generalists and hiring managers.
• Create distinct digital job ads for social media.
• Organize and attend local job and college fairs, and network in the community to keep candidates flowing to hiring managers.
• Track and report interviews, placements, retention, and agency submissions and spend in line with the talent acquisition operating model and process flow.
• Use and maintain the ATS, writing detailed candidate notes and submissions, managing the interview and hiring process, and building talent pools.
• Present recruitment activity and labor market insights to executives and senior leadership.

Requirements

• You build rapport easily and communicate clearly.
• You love luxury retail and care about its history, heritage, and craftsmanship.
• You have recruiting experience in a fast-paced setting, handling several searches at once.
• You have 3-5 years of retail recruiting experience at boutique level and can manage 20+ open requisitions while keeping strong ties with candidates and internal clients.
• Preferred: high-volume field recruiting of sales associates.
• You work as a team, sharing resources, energy, and candidates, and treat every role and partnership as worth your time.
• You can work across time zones and adjust your approach to meet the needs of boutique and corporate leaders.
• You use the ATS, social media, digital platforms, and Microsoft Excel, PowerPoint, and Word daily, so you are digitally confident.
• You protect confidential HR information and act with integrity.
• You adapt quickly, show empathy in hard situations, influence and negotiate well, and present with strength.

Conditions

The role is based in Los Angeles or San Francisco.

The company's North American base is in Manhattan, with an office in Midtown East. Some team members work from other locations, and periodic travel to markets and to that base may be required.

The expected salary range is $115,000-120,000, set by relevant skills and experience.

Only candidates selected for further consideration will be contacted.

The company is committed to an inclusive workplace.

Benefits

• Comprehensive medical, dental, and vision coverage, with health savings and flexible spending accounts.
• Income protection through life insurance and disability benefits.
• 401(k) with employer match.
• Paid time off, a wellness reimbursement, and access to the employee assistance program.
• Volunteer days off to support local community initiatives.
• A generous compensation and benefits package for eligible employees.