T2 Monitoring & Diagnostic Insights Engineer - Generator

Description

You will be an experienced technical contributor who solves hard diagnostic problems, keeps watch over fleet health, and helps customers get more reliable, available equipment across the Americas.

You will look into unusual equipment behavior, find root causes, and turn what you learn into recommendations customers can act on. You will work with frontline monitoring engineers, Customer Service Engineering, Regional Services and specialists to turn operational data into results for customers.

You will be the escalation point within Monitoring & Diagnostics for difficult issues and will help raise the team's skills through coaching and knowledge sharing.

Responsibilities

• Monitor fleet performance and investigate equipment behavior, then write recommendations that improve customer reliability, availability and outcomes.
• Use engineering judgment and diagnostic methods to resolve complex technical problems and catch risks early across the Americas fleet.
• Act as a technical resource for monitoring engineers by sharing expertise and coaching diagnostic approaches.
• Work with Customer Service Engineering, Regional Services, Product Service Engineering and other technical teams so customers get timely responses and recommendations get closed out.
• Take part in Lean, Daily Management and continuous improvement work that lifts monitoring effectiveness, technical quality and operational performance.
• Help build and adopt diagnostic tools, standard work, knowledge management practices and best practices.

Requirements

• Bachelor's degree in engineering, physics, computer science or another technical discipline.
• 3+ years of experience with generator systems, excitation systems, protection systems, stator and rotor technologies, or generator reliability engineering.
• Desired: experience in Monitoring & Diagnostics, Customer Service Engineering, Product Service Engineering or an equivalent technical function.
• Desired: experience diagnosing generator performance problems, operational events or fleet reliability concerns.
• Desired: knowledge of power plant operations, monitoring systems and fleet analytics tools.
• Desired: strong analytical and problem-solving skills, with the ability to evaluate and resolve complex technical issues on your own.
• Desired: clear written and verbal communication, including explaining technical ideas simply.
• Desired: experience working in a collaborative, cross-functional engineering environment.
• Desired: drive for solving technical problems and improving customer outcomes.
• Desired: sound engineering judgment and quick learning.
• Desired: ability to influence others through technical credibility and teamwork.
• Desired: Lean, Daily Management or continuous improvement experience.
• Desired: commitment to safety, quality, delivery and customer success.

Conditions

The company employs only people who are legally authorized to work in the United States for this opening.

Any offer is conditional on passing a drug screen, where applicable.

Relocation assistance is provided.

For U.S.-based roles, the pay range is $89,300.00 to $148,700.00. In certain areas the company pays a geographic differential of 110%, 120% or 130% of salary. Actual pay may depend on experience, education and skill set.

The posting will stay open for at least seven days after its October 21, 2026 posting date.

Benefit plans can be changed or ended by the company at any time, and this posting does not create an employment contract.

Benefits

• Eligibility for a discretionary annual bonus.
• Medical, dental, vision and prescription drug coverage.
• Health Coach access, a 24/7 nurse-based resource.
• Employee Assistance Program offering 24/7 confidential assessment, counseling and referral services.
• Tax-advantaged 401(k) retirement savings plan with company matching and company retirement contributions, plus Fidelity resources and financial planning consultants.
• Tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays and permissive time off.