Systems and Applications Engineer

Description

You will join the company's automation services team as a Systems and Applications Engineer, working directly with customers in the pulp and paper, power generation, process, marine and minerals sectors.

You will handle automation services, projects, maintenance and technical support for installed systems in the UK and in Ireland.

You will report to the Area Service Manager. The preferred base is the Leeds or Sheffield area, with a main focus on the installed base in Northern England, and you will sometimes travel within the UK and Europe.

The company has more than 225 years of industrial experience and 19,000 staff worldwide, working alongside customers through the full lifecycle of their plants on automation, flow control and related technologies.

Responsibilities

• Carry out customer support, maintenance, inspections and breakdown work on installed automation systems.
• Diagnose, repair and maintain electrical, instrumentation and automation systems.
• Support automation projects and software development for customers in several industries.
• Provide routine and on-demand technical help, including documentation and system upkeep.
• Take part in periodic out-of-hours on-call cover to keep service levels high.
• Build lasting customer relationships and represent the company professionally.
• Find ways to improve customer processes and help their operations succeed over time using the company's solutions.
• Follow the company's health, safety and environmental standards in all work.

Requirements

• Hold an HNC or HND in a relevant engineering discipline.
• Have solid working knowledge of industrial automation, including DCS, PLC, SCADA, HMI and HIMA.
• Have worked with industrial control and automation systems in process industries.
• Experience in pulp and paper, energy or related sectors is highly desirable.
• Plan and carry out work on your own while juggling several priorities.
• Communicate clearly in writing and speaking, and build relationships at every level of an organisation.
• Prepare accurate, timely technical documentation and service reports.
• Be willing and able to travel as needed to support customers.
• Write and speak fluent English.
• Be self-driven, enjoy technical problems and like working directly with customers while being a supportive member of a wider team.
• Act with ownership, deliver on commitments, show initiative, build trust through reliability and collaborate across teams.
• Advantage: experience with the company's DNA DCS and QCS systems.
• Advantage: experience with online and offline analysers.
• Advantage: experience with HIMA Safety Instrumented Systems.
• Advantage: a bachelor's degree in a relevant engineering discipline.
• Advantage: experience spotting extra business opportunities and service improvements at customer sites.
• Advantage: skills in languages other than English.

Conditions

Based in or around Leeds or Sheffield, covering Northern England.

Travel within the UK and Europe will be required at times.

Periodic out-of-hours on-call duty.

The company welcomes applicants from all backgrounds and makes hiring decisions on skills, experience and potential only.

Benefits

• Pay is competitive, with benefits on top.
• Extra pay for overtime and for on-call duty.
• Exposure to advanced automation technologies, varied customer sites and room to develop professionally.