Systems Analyst - Enterprise Applications

Description

The digital solutions engineering team at the company is hiring a Systems Analyst who has several years of experience. The role reports to Management, IT Applications Development.

You will study business processes, define and document functional and non-functional requirements, and help deliver, connect, test and keep healthy a portfolio of enterprise applications and technology solutions. You will work with business stakeholders, product owners, solution architects, development teams and outside providers to turn operational needs into technology that scales and holds up over time.

The team values people who pair analytical and technical strength with a sense of ownership and a drive to deliver.

The work is hybrid, based in Buffalo, NY, and requires regular on-site presence at the corporate headquarters in East Aurora, NY, per company policy.

Responsibilities

• Support the rollout, enhancement, maintenance and tuning of enterprise business applications.
• Investigate complex application, system and process problems to find root causes and fix them.
• Work with development teams, infrastructure teams, vendors and business stakeholders to resolve issues and deliver solutions.
• Review application performance and operation, and push for gains in reliability, speed, ease of use, maintainability, supportability and operational effectiveness.
• Map system interfaces, integration needs and data flows between enterprise applications.
• Define integration requirements, then lead the build, testing and validation of APIs, data integrations and enterprise platform connections that follow established architecture standards and patterns.
• Run data analysis with SQL and reporting tools as needed.
• Support data validation, conversion, migration and reconciliation work.
• Meet with Product Owners and business stakeholders to learn their operational challenges, goals and process improvement opportunities.
• Lead requirements sessions and workshops.
• Analyze and document business processes, workflows, use cases and system requirements.
• Create and keep current functional and non-functional requirements for new and existing solutions.
• Help assess business impact and compare possible solutions.
• Find process improvements that automation and technology can deliver.
• Support application modernization and digital transformation work.
• Take part in governance, change management, release management and SDLC activities.
• Assess new technologies, automation tools and AI-enabled capabilities that could improve operations.
• You will work with Microsoft Azure, Azure DevOps (ADO), SQL Server and other data platforms, ERP, MES and PLM systems, REST APIs and enterprise integrations, Microsoft Power Platform, reporting and analytics solutions, enterprise identity and access management platforms, application lifecycle and SDLC tooling, and AI-assisted development and analysis tools such as Microsoft Copilot, OpenAI Codex, Claude and similar tools.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business or a related field.
• Five or more years implementing and supporting enterprise applications, plus systems analysis, business systems analysis or similar work.
• Hands-on use of SQL and data analysis methods to examine data and troubleshoot application and data issues.
• Experience gathering and documenting business and technical requirements.
• Experience analyzing and improving business processes.
• Strong analytical, problem-solving and communication skills.
• Ability to juggle several priorities and work independently with limited supervision.
• Preferred: experience supporting manufacturing, engineering, supply chain, finance or HR processes.
• Preferred: experience with ERP, MES, CRM, SaaS and enterprise application platforms.
• Preferred: experience working in Agile delivery environments.
• Preferred: experience with Azure DevOps.
• Preferred: experience defining API and integration requirements.
• Preferred: experience supporting application modernization initiatives.
• Preferred: familiarity with cloud technologies, including Microsoft Azure.
• Preferred: experience using AI-enabled tools such as Microsoft Copilot, OpenAI Codex, Claude and similar platforms to boost productivity, build solutions and support business analysis.

Conditions

Hybrid role based in Buffalo, NY, with regular on-site work at East Aurora, NY headquarters.

Base salary range is $100,000.00 to $130,000.00 per year for the Buffalo, NY location.

Actual pay depends on location, experience and performance. The base range is one part of total compensation, which may also include annual bonuses, the employee stock purchase plan, an open paid time off policy and region-specific benefits.

The role requires access to U.S. export-controlled information.

Unsolicited agency submissions are not accepted. Agencies must first be invited to a search by the talent acquisition team and have signed terms in place. Otherwise, résumés sent directly to company staff will not qualify for a fee and become company property.

Benefits

• Competitive compensation, bonus opportunities, 401(k) with company match, and the option to join the employee stock purchase plan (select locations), plus flexible spending and health savings accounts.
• Flexible paid time off, holidays and a parental leave program.
• Medical, dental, vision, life and disability insurance, an employee assistance plan and other supplemental coverage.
• Tuition assistance, mentorship and coaching, leadership development and other personal growth programs.
• A warm, respectful, family-like culture guided by 12 core values, with several employee-led resource groups open to everyone.