Subsurface Utility Quality Assurance Coordinator

Description

The Quality Assurance Coordinator keeps work consistent, accurate and compliant across the Buried Services, EC and Utility Survey teams, working both onsite and in the office.

This role links day-to-day delivery with quality standards, protecting data integrity, reporting quality and adherence to industry and company procedures. Right now this work is spread across several surveyors, which takes time away from delivering more work.

The company is a global infrastructure consulting firm, providing professional services across the project lifecycle, from advisory and planning through design, engineering, program and construction management, on transportation, buildings, water, new energy and environmental projects. It is a Fortune 500 company whose Professional Services business had revenue of $16.1 billion in fiscal year 2025.

The team works with a common purpose of delivering a better world and has over 50,000 professionals across the globe.

Responsibilities

• Review and audit deliverables from the Buried Services, EC and Utility Survey teams for accuracy, completeness and consistency.
• Check that all outputs meet relevant industry standards, company procedures and client specifications.
• Spot trends and repeated errors, and put corrective actions in place where needed.
• Write, maintain and enforce QA processes and documentation standards across both teams.
• Standardise how data is captured, processed and reported.
• Help create and update templates, checklists and QA workflows.
• Look for ways to streamline workflows and cut costs without lowering quality.
• Be the main point of contact for quality matters between the Buried Services, EC and Utility Survey teams.
• Keep everyone aligned on deliverables and expectations.
• Advise on QA standards and best practice.
• Run a regular schedule of site audits.
• Review live projects from time to time to confirm they follow QA standards.

Requirements

• Experience in quality assurance, ideally in utilities, surveying or engineering.
• Excellent attention to detail and strong analytical skills.
• Ability to read and interpret technical data, drawings and reports.
• Strong communication and stakeholder management skills.
• Proficiency in the software and tools used for utility mapping and reporting.
• Desirable: a strong understanding of buried services, utility surveys or geospatial data.
• Close work with field and office teams in the UK and abroad.
• Periodic reviews of live projects may be part of the role.
• Face-to-face (121) training sessions may be needed, delivered by the appointed Quality Assurance lead.
• Travel may be required as reasonably necessary to carry out the role.

Conditions

Hybrid working is available, from an the company office, a remote location or a client site.

Employment is conditional on attending an in-person Day 1 onboarding at an the company office.

The company is an Equal Opportunity Employer and handles applicant information confidentially under EEO guidelines.

Applicants with a disability or long-term condition who meet the essential criteria are offered an interview under the Disability Confident Interview Scheme. Requests can be sent to the UK&I reasonable accommodations mailbox.

Benefits

• Access to industry-leading technology and thinking.
• A wide range of compensation, benefits and well-being programmes for employees and their families.
• Work with a global, publicly traded firm on projects with a large impact.