Staff Product Manager

Description

This is a staff-level product management role on the team, based in Sunnyvale, California. The role carries no direct reports.

The work covers a product from first requirements through research, metrics, technical design, build, testing and launch, and then into rollout and measurement.

Responsibilities

• Take a product from early requirements through research, metrics, technical specifications, development, testing, KPIs and launch activities.
• Write technology PRDs that split detailed requirements between systems and UX.
• Work with engineering to check solutions across every dependent system and settle the final technical product solutions and designs.
• Set UX requirements and review user-experience mockups with the UX team.
• Support user research, including prototype testing, interviews and surveys.
• Guide new features through design, build and testing, covering end-to-end and beta testing, launch, test result analysis and staged rollouts across chained releases.
• Set success metrics and target KPIs for new features, then work with the analytics team to track results and business impact.
• Look for new product and growth opportunities using data analysis, market research, competitor studies and driver feedback.
• Analyze metrics and data in Splunk, Quantum Metrics and Tableau to spot trends, gaps and insights that guide product decisions.
• Build roadmaps with several initiatives, rank them by required effort and estimated impact, and spread them across quarters and sprints.
• Build working relationships with engineering, UX, research, analytics and program teams, align priorities to business goals, share and rank roadmaps, and secure buy-in from executive leadership.
• Review new requirements with legal, business, operations and other product teams so everyone agrees before technology and UX designs are final.
• Send launch emails covering new releases, key metric results and next steps.

Requirements

• A master's degree or equivalent in business administration, computer science, engineering or a related field, plus 5 years of product management experience; or a bachelor's degree or equivalent in one of those fields, plus 7 years of product management experience.
• Experience writing detailed product solutions with system flow charts and user journeys.
• Experience presenting product solutions to stakeholders for review.
• Experience defining the user experience that UX mockups need.
• Experience setting success metrics for new features to measure success and impact.
• Experience reviewing UX mockups and matching them to user studies, including prototype testing.
• Experience running industry and competitive analysis to shape roadmaps and opportunities.
• Experience finding product gaps through metric deep dives and funnel analysis.
• Experience building quarterly roadmaps tied to OKRs and KPIs.
• Experience writing launch announcements that cover key features, metric impact and contributors.
• Experience reporting weekly metric trends and issues to stakeholders and leadership.
• Experience with root cause analysis through deep dives.
• Experience writing detailed product requirements based on technical systems.
• Experience identifying product and business strategy by digging into shifting industry trends and customer needs.
• Any amount of experience is accepted, as long as it covers the skills listed above.

Conditions

Base salary ranges from $174,138 to $286,000 per year.

The role is located at 1375 Crossman Avenue, Sunnyvale, CA 94089.

The role does not supervise employees.

Some benefits depend on job classification and length of employment, and benefits may change or follow the terms of a specific plan or program. Details are on the company's benefits site, the company's site.

The company is an equal opportunity employer.

The company maintains a drug-free workplace with a zero-tolerance policy on illegal drugs and alcohol at work.

Benefits

• Performance-based pay through annual or quarterly incentives and incentive awards.
• Medical, vision and dental health coverage.
• 401(k), stock purchase plan and company-paid life insurance.
• PTO including sick leave, parental leave, family care leave, bereavement, jury duty and voting time.
• Short-term and long-term disability coverage.
• Education assistance that covers 100% of the cost of college degrees.
• Company discounts, military service pay, adoption expense reimbursement and more.