Sr. Solutions Architect

Description

The company runs a cloud-based platform for search, security and observability, built on search and AI, and more than 50% of the Fortune 500 use it.

You will be the technical expert and go-to adviser for the sales team, customers, partners and the wider community.

You will work out customers' business problems using the company's stack, run events and programmes for the regional community, and help sales work through partners.

The company wants people who take the initiative, keep learning, and challenge how things are done to raise the bar for themselves and the team.

Responsibilities

• Be the technical contact for the accounts and account managers in your territory.
• Learn what customers are trying to achieve and explain how the company's products meet those goals.
• Build value-based relationships with people at every level of customer organisations.
• Take part in planning and running your territory, from first discovery through to the technical win.
• Keep a deep knowledge of the products and solutions, and show their value in sales meetings, meetups and conferences.
• Advise the sales team on how to position products, solutions and services.
• Onboard, train and equip partners, and support them through their sales cycles.
• Write collateral, contribute to programmes, and work with colleagues to meet individual client needs.
• Relay customer and community needs, gaps and suggested improvements to engineering and leadership.
• Build your sales and technical skills through self-directed study and the company's development opportunities.

Requirements

• Have a track record in a technical presales role, with enough experience selling and implementing technology to win customer trust.
• Have a proven ability to explain and sell the benefits of modern platforms, software and technologies.
• Be curious and keep learning, investing in yourself as much as in your professional relationships.
• Have a history of strong customer relationships, including designing architectures that met a goal, solved a problem or helped customers beat competitors.
• Be able to influence others, having convinced a team you worked for of an idea, technology or architectural pattern more than once.
• Be able to inspire both small and large groups.
• Be willing to travel 30% within your region and occasionally internationally.

Conditions

Pay is a base salary plus a variable component, which together form on-target earnings (OTE), split 70/30 between base salary and target variable.

Typical starting salary is $107,500 to $170,100 USD, typical starting target variable is $46,000 to $72,800 USD, and typical starting OTE is $153,500 to $242,900 USD.

These ranges are the lowest to highest the company reasonably expects to pay at the time of posting; actual pay may be higher or lower, and the ranges may change.

Where you sit in the range depends on factors such as education, qualifications, certifications, experience, skills, location, performance and business needs.

The company is distributed and offers flexible locations and schedules for many roles.

The company's products are subject to US and other export controls; if you are located in or are a national of Belarus, Cuba, Iran, North Korea, Syria, Russia, or the Russian-annexed Ukrainian regions of Crimea, DNR, LNR, Kherson or Zaporizhzhia, an export licence may be required as a condition of employment, though nationality does not affect eligibility.

The company welcomes applicants with disabilities and will make accommodations on request during recruiting.

Equal opportunity applies to all applicants.

Benefits

• Eligibility to take part in the company's stock programme.
• A 401k with dollar-for-dollar matching up to 6% of eligible earnings, plus a range of well-being benefits.
• Pay set by the work you do, not your previous salary.
• Health coverage for you and your family in many locations.
• Generous annual vacation.
• Matching of up to $2000 (or local currency equivalent) for financial donations and volunteering.
• Up to 40 hours a year for volunteer projects.
• At least 16 weeks of parental leave.
• Benefits aimed at parity across regions.