Sr Product Analyst, PLM - Shockwave Medical

Description

The team is part of a Johnson & Johnson business, Shockwave Medical, which develops and sells intravascular lithotripsy (IVL), a treatment for complex calcified cardiovascular disease that uses local sonic pressure waves to break up calcified plaque.

This Senior Product Analyst role focuses on product lifecycle management (PLM) and is based in Santa Clara, California. You will work with Quality, Document Control and R&D (PCM) leaders to define requirements for the PTC Windchill implementation.

Johnson & Johnson is an equal opportunity employer that values each person as an individual and respects diversity.

Responsibilities

• Turn user problems and system opportunities into detailed user stories, requirements and defect reports, with supporting process flows, mockups and functional design guidance.
• Check requests for technical feasibility and procedural compliance before they enter the backlog, and lead cross-functional discussions to reach agreement on unusual incidents.
• Set priorities, define scope and share the roadmap and vision with distributed developers, testers and stakeholders.
• Work with technical and business teams to find root causes, assess impact and build complete solutions.
• Partner with Product and Platform Product Managers to stay current on business processes and priorities so delivery matches business value and need.
• Identify and manage dependencies across teams, working with business stakeholders and the Product Manager.
• Serve as the main contact for business users and program leadership on production system status, issues and escalations.
• Find and put in place improvements that simplify processes, strengthen tools and increase business value.
• Build a collaborative, inclusive culture based on the company's Credo by modeling its values and welcoming different perspectives.

Requirements

• A bachelor's degree or equivalent experience is required. A degree in Information Technology, Computer Science, Business, Engineering or a related field is preferred.
• At least 5 years as a Product Analyst delivering technical solutions to business problems and aligning business and technical partners.
• At least 7 years of PLM experience, including at least 2 years supporting PLM in the medical device industry.
• Experience with GxP systems and computer system validation in a regulated environment.
• Experience mapping business processes and writing the related requirements.
• Experience turning user feedback into backlog items.
• Strong understanding of the software development lifecycle (SDLC) and Agile methods such as Scrum, SAFe and Kanban.
• Experience presenting sprint results and solution recommendations in an Agile setting, plus project and program management practice.
• Experience leading junior colleagues, vendor resources and/or external consultants.
• Excellent verbal and written communication, including engaging executives, cross-functional teams and global stakeholders.
• Ability to explain technical concepts to non-technical partners and enable teams to deliver.
• Ability to think strategically and tactically, solve problems, set priorities and keep teams organized and disciplined during delivery.
• Ability to work in a fast-paced setting with agility, adaptability, composure and sound judgment under pressure.
• Ability to work independently with minimal supervision.
• Required skills: none listed.
• Preferred skills: coaching, communication, critical thinking, cyber investigations, data analysis, human-computer interaction (HCI), network configuration management, operating systems (OS), organizing, project management, scripting languages, software development management, systems development, systems management, technical credibility, technical writing, technologically savvy.

Conditions

The base pay range for this position is $109,000.00 - $174,800.00.

The position is eligible for an annual performance bonus under the applicable plan. It is a cash bonus based on individual and company performance over the calendar year, awarded at the company's discretion.

Location: Santa Clara, California, United States of America.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance and group legal insurance, for employees and eligible dependents.
• Participation in the company's consolidated retirement plan (pension) and savings plan (401(k)), subject to eligibility.
• Time off: vacation up to 120 hours per calendar year; sick time up to 40 hours per calendar year (up to 56 hours for employees living in Washington State); holiday pay including floating holidays up to 13 days per calendar year; work, personal and family time up to 40 hours per calendar year.