Solutions Engineer - Robot Actuator Solutions

Description

The company works across home appliances, media entertainment, vehicle and eco solutions, with six decades of history and over 290 locations worldwide.

This Solutions Engineer role focuses on growing the North American robotics and automation market by applying engineering expertise to actuator products.

You bridge technology and sales, owning the project lifecycle, business plans and revenue for key actuator accounts in North America while working with HQ R&D.

Responsibilities

• Act as the main technical contact for North American actuator customers: guide applications, build customized solutions, lead technical discussions and support each project through to delivery.
• Analyze customer technical requirements, lead technical sales proposals, and design and deliver the best-fit custom solutions.
• Work with sales on Go-to-Market (GTM) initiatives by providing technical expertise, application guidance, solution recommendations and engineering support that helps grow actuator adoption in North American robotics.
• Spot technical opportunities and emerging customer needs through customer conversations, application discussions and project work, and help sales grow the pipeline.
• Represent actuator solutions and build brand awareness at industry events, trade shows and customer meetings.
• Manage revenue activities, including orders, supply chain coordination and Accounts Receivable (AR) tracking.
• Coordinate schedules, manage risks and keep projects on time.
• Document customer technical requirements and market insights (Voice of Customer, VOC), then pass them to HQ R&D and Product Management to shape next-generation products and features.
• Work closely with HQ Product Management, local subsidiaries and other cross-functional stakeholders to deliver projects smoothly and maximize customer satisfaction.

Requirements

• Bachelor's degree in a STEM field (required).
• Deep technical knowledge and hands-on experience in motor controls, gearboxes, PCB systems, and encoders and sensors (required).
• Strong project management skills.
• Excellent external communication skills and substantial customer-facing experience.
• Ability to lead technical sales proposals and develop and deliver customized solutions.
• Native or near-native English.
• Preferred: Master's or Ph.D. in a STEM field, or a relevant double major.
• Preferred: PMP (Project Management Professional) or equivalent project management certification.
• Preferred: Master's or Ph.D. in Robotics or Actuator engineering.
• Preferred: experience in development projects within the humanoid robotics industry.
• Preferred: Korean language proficiency.

Conditions

Travel frequently, 30% to 50% of working time, and be eligible for international travel.

Valid work authorization in the United States; no visa sponsorship is provided.

Recruiting range: $115,000 - $155,000 USD.

Benefits

• Medical, dental, vision and prescription coverage with no-cost employee premiums, extending to eligible dependents.
• 401(k) retirement plan with automatic enrollment, several investment options, and immediate vesting of competitive company matching contributions.
• Generous paid time off, including company holidays and a combined bank of paid sick and vacation time.
• Performance-based short-term incentives, which vary by role.
• Confidential mental health resources for you and your loved ones, plus personal fitness goal incentives.
• Family benefits including paid parental leave and support for families raising children with learning, social, behavioral or developmental disabilities.
• Group rate life and disability insurance.
• Eligibility for benefit programs offered through partner agencies.