Solutions Consultant

Description

The company makes cloud-based, multi-module software for fire and EMS agencies.

It sells to the country's leading public safety agencies.

As a Solutions Consultant, you demonstrate the products and keep up with current and upcoming features.

You work with Account Executives during discovery to shape each presentation around the customer's needs, with the aim of growing sales and revenue.

Responsibilities

• Act as the go-to expert on every product module and present them to varied audiences.
• Work with Account Executives during sales to pinpoint customer needs and plan the presentation around them.
• Build demo materials tailored to each customer.
• Present to many levels of an organization, from fire chiefs to IT leaders, and answer questions on product use, security, and software infrastructure.
• Spot upsell opportunities.
• Handle follow-ups after demos, including product questions.
• Teach Chiefs, officers, and line staff how to use the platform in training sessions.
• Stay current on the product roadmap and feature timelines.
• Lead presentations for groups of 20 or more.
• Deliver 3 or more presentations a day.
• Work with the RFP team on bid responses when needed.

Requirements

• You are comfortable presenting and quick to build rapport with customers. You enjoy forming lasting partnerships and keeping track of a large, changing client base and a product that keeps evolving. You present well, think quickly, handle objections, and tailor your delivery to each audience.
• Hands-on experience preparing demonstration material.
• Experience demonstrating products to large organizations.
• Strong written and verbal communication and interpersonal skills.
• Strong organization and time management.
• A record of meeting or beating goals.
• Preferred: previous sales experience.
• Preferred: a bachelor's or associate's degree.

Conditions

Based in the United States, fully remote.

Full-time role in Sales, reporting to the VP, Solutions Consulting.

Travel about 40% for onsite meetings or trade shows.

Residents of states requiring wage transparency can request an estimate of annual base pay and any eligible incentive pay. Final pay may be higher or lower based on non-discriminatory factors such as experience, location, knowledge, skills, and abilities, and the range is reviewed regularly.

The company is an equal opportunity employer and does not discriminate on any protected basis, and harassment of any kind is not tolerated.

Benefits

• Competitive pay plus medical, dental, and vision coverage for eligible employees.
• FSA or HSA, and a 401(k).
• Flexible PTO and a technology stipend.
• Opportunities for advancement, plus other benefits and perks.