Senior Presales Systems Engineer

Description

This is a remote position for a teleworker, so you will mainly work from home.

The role is a Principal Pre-Sales Engineer post in the sales job family, graded TCP04.

You will support prospective clients and customers with technical and functional pre-sales work, keeping them satisfied throughout.

You will argue the case for the company's network solution against competitors, with a focus on campus and distributed branch networks.

You will work alongside Territory Managers to qualify opportunities and turn leads into signed engagements.

The job calls for consultative selling, a deep grasp of advanced and emerging networking technology, and the ability to lead within a team.

The company is a global edge-to-cloud business that helps organisations connect, protect, analyse and act on their data and applications.

Responsibilities

• Run account and partner work for selected accounts in your assigned territory.
• Recommend the best mix of hardware, software and services for complex customer needs.
• Help shape bids, proposals and solution presentations for prospects.
• Give product, technical and sales support to accounts in your territory.
• Present technical material to customers, partners and prospects.
• Manage channel partners and help them drive sales and run demand generation events.
• Build lasting account relationships, offer ongoing advice and spot new opportunities, while maintaining the sales pipeline and forecasts against regional targets.
• Track competitors' solutions, technologies and product lines.
• Advise internal and external stakeholders in your territory.
• Use detailed product knowledge to support sales staff and customers through presentations and demonstrations, and help them judge where company products fit customer needs.
• Write detailed product specifications for building and rolling out customer solutions.
• Produce detailed design and implementation documents for complex solutions.
• Build proofs of concept from customer requirements to show a solution is feasible, often by prototyping quickly or demonstrating a product to the client.
• Advise prospective users and assess and validate product capabilities.

Requirements

• Seven to ten years of infrastructure engineering experience is preferred.
• Some successful pre-sales support experience is preferred.
• A college degree is preferred.
• Clear spoken and written communication, organisation, presentation, prioritisation and interpersonal skills at a career level.
• A strong customer focus and the ability to design and manage solutions to complex technical problems.
• You must be able to work with senior people in internal and external organisations.
• Expert level certification is preferred.

Conditions

The role is remote, with work done primarily from home.

The expected base and target sales pay range for a US hire in North Carolina is USD 146,000 to 343,000 a year, covering base salary and target sales compensation at 100% of the sales plan, split 75% base and 25% target.

Actual offers may fall outside this range depending on location, experience, education or training, and skill level.

Benefits details for US hires are available on the company's new-hire enrollment page.

Accommodations are available on request at any stage of hiring.

The company is an equal opportunity and veterans, disability and LGBT employer and decides on merit, qualifications and business need.

Benefits

• Health and wellbeing support covering physical, financial and emotional needs for team members and their families.
• Personal and professional development programmes to help you reach career goals, including becoming a subject expert or moving into another division.
• Flexibility to balance work with personal needs.