Solution Engineer

Description

What we are all about

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our customers to create real change for them and their industries. It’s what got us here – and it’s what will make our future.

At the company, you will find autonomy and support in equal measures, with the freedom to grow a career that matches your ambitions. We are proud of our global culture: 41% of our colleagues come from an ethnic or religious minority background, we speak over 20 languages, and represent 50+ nationalities, creating a powerful sense of belonging across all teams.

We're heading in one direction: the future. We’d love you to join us!

The Opportunity

We are looking for an exceptional candidate to join our high-performing Field Engineering Function in Denmark and the broader Nordics region. You will collaborate closely with regional peers across Alliances, Sales, Marketing, Product, and Delivery to help win strategic sales opportunities and ensure our customers realise lasting value from the company platform.

We are seeking someone with strong technical and business solution expertise who can articulate complex technical concepts in a clear, compelling way. You will deliver impactful presentations, product demonstrations, and deep dives across customer engagements and industry events. As a spokesperson for the company's technology, you’ll build lasting trust with stakeholders by engaging them in relevant, value-driven conversations.

This role is for someone who thrives on ownership and impact. You will work on strategic opportunities and accounts from the first conversation through to successful deployment and expansion, and your insights from the field will help shape how the company evolves.

The company Field Engineering function brings together presales and postsales expertise and will work across the entire customer lifecycle from first technical touchpoint for prospective organisations and remain a trusted technical partner as customers land and expand their use of the company, providing continuity across the entire customer journey. In this role, key responsibilities include:

Communicate the value and impact of the company Decision Intelligence Platform, helping prospects understand how it enables smarter, faster, and more confident decision-making through connected, trusted data

Identify and position the right the company solution tailored to each prospect’s and customer’s specific needs

Guide prospects and customers through a clear, outcome-driven solution strategy that sets the stage for long-term value and success

Remain a trusted technical partner beyond the initial sale, supporting successful adoption, business value realisation, and expansion

Conditions

This role will be based in Denmark and remote. To best facilitate collaboration with our customers, partners, and internal teams, this role will involve travel to customer sites across the Nordics region and occasional international travel to our other offices, such as London.

What You’ll Be Doing

Be a functional expert in the company’s platform and products, with a strong understanding of its capabilities and real-world applications

Demonstrate a good understanding of the industry practices and regulatory environments of our customers, such as Public Sector and Healthcare and how the platform addresses gaps or risks

Articulate and present the value of our platform, demonstrating how the company solves specific pain points and enables better decision-making

Represent the company at industry events, customer meetings, and webinars, showcasing our capabilities and thought leadership

Support or manage the technical aspects of the sales cycle, working alongside Sales, Architects, Product, and SMEs

Contribute to proposals, including RFPs and RFIs

Take ownership of the design and execution of PoCs and trials, ensuring alignment with customer objectives

Collaborate on the design and iteration of tailored solutions, working with partners, customers, and internal teams to define the right approach

Deliver tailored product demonstrations, both in-person and remotely, that engage a range of stakeholders from users to executives

Facilitate discovery sessions with prospects, customers, and partners, uncovering core business challenges and technical needs

Understand key deployment options and decisions at an enterprise level, and steer customers and internal teams to deliver the right solution to the problem

Be an integral part of the account team for selected strategic customers, defining the account strategy and the vision for decision intelligence across the customer’s enterprise, and building trusted relationships with senior stakeholders

Work closely with Product, Delivery, and our strategic partners to ensure alignment with the customer’s goals and adherence to Blueprints, scoping and setting up projects for success, and supporting value realisation through proving and implementation stages

Own key customer relationships and ensure appropriate account governance is in place, including regular account reviews, customer health reporting, and early identification of renewal risk

Support the operational adoption of the company platform, helping customers renew and setting the foundation for their expansion with the company

Support the growth and development of the European and Nordics Field Engineering function

What You’ll Bring

Experience in a commercially focused, technical role such as Solution Engineering, Presales, Technical Sales, Value Consulting, or a customer-facing technical consulting role, working with customers in Denmark and the Nordics

Excellent interpersonal, written, and verbal communication skills, with a track record of effective customer engagement

Great communicator, able to captivate audiences of all sizes with an innate ability to simplify complex concepts for diverse audiences.

Proven experience in at least one solution area, such as Data Management, Fraud Detection, Tax Fraud, Law Enforcement, Borders & Customs, Intelligence Investigations, with a good understanding of both technical and business aspects of the solution

Experience leading extensive proving engagements, including PoCs or early implementation phases, or alternatively, all of the following activities: technical workshops, prototypes, bespoke demonstrations, and business cases.

A track record of delivering measurable outcomes, such as technical wins, successful deployments, or customer expansion

Experience working with customers beyond the initial sale, for example through platform implementation, adoption, or account management, including helping customers define a roadmap to realise the value of their investment

Ability to build and nurture trusted relationships with senior business and technology stakeholders, up to executive level

A consultative, analytical approach: you evaluate challenges from different perspectives and work collaboratively with customers and internal teams to define and implement the most effective solution

Confident in delivering engaging presentations and pitches that connect functionality to business value

Experience building demos, templates, or sharing best practices that contribute to team enablement

Experience mentoring or supporting peers through knowledge sharing or guidance

Fluent in English and Danish.

Where required for the role, eligibility and willingness to obtain and maintain the relevant national security clearance. Clearance criteria, which may include nationality or residency requirements, are set by the relevant government authority, not by the company.

Desired Skills

Strong expertise in data-driven, analytical solutions such as Entity Resolution, Graph Generation, Advanced Analytics, and MDM

Domain knowledge in areas such as Law Enforcement, Tax, Customs, Borders, Healthcare, within industries such as Public Sector and Healthcare.

Experience implementing, running, or using data and technology platforms in an enterprise environment

Technical knowledge in data storage, processing and containerisation technology such as Cloud or On-prem Distributed File Systems, Spark, Databricks, Kubernetes, Open Search, Elastic Search.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

Benefits

• Competitive salary & Company bonus
• Annual leave, plus national holidays + your birthday off!
• Regularly benchmarked salary rates
• Well-being days
• Volunteer Day off
• Work from Home Equipment
• Free Subscription to a meditation, relaxation and sleep app
• Continuous Training and Development
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
• Team Social Budget & Company-wide Socials
• Our mission.
• We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.
• It’s all about you.
• We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you Q . We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer.
• We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist.
• No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.