Site Reliability Engineer II

Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We are looking for a Site Reliability Engineer II to join our global Platform & Infrastructure Engineering team. In this role, you won't just keep the lights on—you’ll actively engineer reliability, automation, and high performance across multi-cloud production environments handling billions in global transactions.

At Flywire, our SRE team treats infrastructure as software. We develop internal platform tools, automate software delivery, and integrate cutting-edge AI developer tooling (such as Claude Code and AWS Bedrock AgentCore) to empower software engineering teams to ship reliable, high-operability code at maximum velocity.

Responsibilities

• Architect & Maintain Infrastructure: Design, build, and optimize scalable, cloud-native core infrastructure with a relentless focus on availability, latency, capacity, and performance.
• Infrastructure as Software: Write clean, testable, and secure IaC using modern practices and tools like Terraform.
• Solve Systems Bottlenecks: Dive deep into cloud performance and architecture to proactively identify and resolve complex scalability issues.
• Embedded Engineering & Mentorship: Embed periodically within product engineering squads to advocate for production excellence, best practices, and developer enablement.
• Incident Response & Postmortems: Lead cross-stack debugging of production issues and drive blameless, learning-oriented postmortems.
• On-Call Collaboration: Share rotating on-call responsibilities within a collaborative, cross-disciplinary engineering environment.
• Here’s What We’re Looking For:
• Experience: 2–4 years of hands-on experience in Site Reliability Engineering, DevOps, or Platform Engineering.
• "T-Shaped" Mindset: A generalizing specialist comfortable moving between infrastructure, code, and operational architecture.
• Ecosystem Familiarity: Solid understanding of container orchestration (Docker/Kubernetes), CI/CD build systems, cloud infrastructure, and emerging AI tools.
• Ownership & Problem-Solving: Comfortable taking ownership of complex distributed systems challenges and executing continuous improvements.
• Empathy & Collaboration: Exceptional communication skills with an "enable and empower" mindset toward engineering peers.
• Technologies You’ll Work With:
• Languages: Go, Java
• Cloud Environments: AWS & GCP (heavy use of managed services & serverless)
• IaC & Containers: Terraform, Docker, Linux
• CI/CD & Source Control: GitLab CI/CD pipelines
• AI & GenAI Integration: Claude Code, AWS Bedrock AgentCore
• Observability: OpenTelemetry, Sentry, Sumo Logic

Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Competitive time off
• Work with brilliant people globally Learn more about their journeys by checking out InsideFlywire on social media
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers, OneFlywire Career Mobility)
• Submit today and get started!
• We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.