Senior Technical Writer, ILS Support

Description

Customers around the world depend on the company in fast-moving markets. The team is made up of people from many countries who share ideas. The company works across aerospace, transportation, defence, security and space.

Location: Halifax, N.S., Victoria, B.C., or Ottawa, ON, Canada. Hybrid.

You will maintain and revise existing Canadian Forces Technical Orders (CFTOs), bringing in OEM manuals, equipment specifications and preventive maintenance routines. The role calls for strong technical writing and configuration management skills, plus editing expertise in grammar, consistency and formatting, so every publication is clear, accurate and meets National Defence standards. You will also work with LCMMs, engineers and procurement teams to update, verify and control technical data packages for naval platforms.

This role gives direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US Export Administration Regulations (EAR). Applicants must be eligible for that access or able to obtain authorization for it.

Responsibilities

• Maintain and revise existing CFTOs, adding updates from OEM manuals, specifications and preventive maintenance routines.
• Write, edit and format technical documentation to a high standard of grammar, clarity, consistency and style.
• Review technical documents for accuracy, consistent terminology, and compliance with editorial and formatting standards.
• Work with LCMMs, engineers, procurement and configuration management teams so documentation matches the latest approved system or equipment configuration.
• Support configuration control by analysing Document Change Requests, preparing Change Packages, and making sure revisions are tracked, reviewed and implemented.
• Research and cross-reference sources to confirm documentation is accurate and complete.
• Coordinate verification and validation of CFTO updates and related technical data packages.
• Keep preventive maintenance routines in Logistics Support Analysis Records (LSARs) aligned with current technical publications.
• Index, catalogue and control documentation under the National Defence Index of Documentation and Equipment Registration processes.
• Support translation and accuracy checks for CFTO updates when needed.

Requirements

• Canadian citizenship and a valid Secret Level II security clearance, or the ability to obtain one.
• A diploma or degree from a recognised college or university in a relevant technical field such as mechanical, electrical, electronic, naval architecture or computer science, or an equivalent.
• At least 4 years of experience maintaining or revising technical documentation such as CFTOs, OEM manuals, equipment specifications or preventive maintenance documents.
• Hands-on experience with configuration management principles, tools and processes, including change control, revision tracking and version management.
• Proven editing, grammar, proofreading and copy-editing skills, with the ability to produce polished documentation.
• Skill in gathering requirements, analysing them, and documenting procedures.
• Strong skills in word processing and documentation management tools.
• Excellent written and verbal communication, able to explain technical information to both technical and non-technical readers.
• English essential. French desirable.
• Preferred, not required: a Technical Writer Ontario College Graduate Certificate or equivalent.
• Preferred, not required: experience with configuration management or PLM software, such as Windchill or equivalent.
• Preferred, not required: working knowledge of the S1000D specification, IETM formats and AG-006 standards.
• Preferred, not required: experience with CFTOs and adapting OEM publications to government standards.
• Preferred, not required: familiarity with the National Defence Index of Documentation and equipment registration processes.
• Preferred, not required: experience with desktop publishing and graphics tools such as Adobe Suite or equivalent.
• Preferred, not required: exposure to LSAR tools or raw XML data handling.

Conditions

Core business hours, Monday to Friday.

Hybrid: a mix of working from home and on site, at the office, at a customer site, or aboard ships alongside in harbour.

Mostly office work, but you may be required to work in dockyards and on board naval ships.

Occasional domestic travel may be required to support the ships.

The company is an equal opportunity employer and will provide accommodations throughout the interview process on request.

Benefits

• Reference total target compensation (TTC) market range: $74,146.88 to $126,733.63 CAD per year, covering annual base salary and variable compensation target. Actual placement depends on career history, skills, performance, budget, customer program needs and internal equity.
• Company-paid extended health, dental, HSA, life, AD&D, short-term disability, cancer care, travel insurance, employee assistance and well-being programs, for full-time employees working 24 or more hours per week and eligible dependants.
• Retirement savings plans (RRSP, DCPP, TFSA) with a company contribution and a DCPP match, vesting immediately.
• Company-paid holidays, vacation days and paid sick leave.
• Voluntary life, AD&D, critical illness and long-term disability coverage.
• Employee discounts on home, auto and gym memberships.
• Access to this role requires eligibility for the Canadian Controlled Goods Program and the ability to obtain a Canadian NATO Secret clearance, and may fall under ITAR as well as the Canadian Export Control List, Canadian Industrial Security Program and EAR.