Senior Project Manager Nordics

Description

The Opportunity

From the moment you wake up until you go to bed, consider the media you consume, the ads you see, the apps you use, the websites you browse, and the online shopping you do throughout the day. Every single one of those interactions is likely powered by an the company product.

We have an exciting opportunity for a Senior Project Manager to join our Professional Services Team in Copenhagen . As a key leader in the company’s Professional Services organization, you will drive the successful delivery of client projects, ensuring that they achieve their business goals using the company solutions. You will collaborate closely with clients, stakeholders, and cross-functional teams to manage resources, timelines, and budgets while maintaining outstanding client satisfaction.

If you’re ready to deliver impactful results for the company’s clients in the Nordics Region , we’d love to hear from you.

Responsibilities

• Program Leadership & Strategic Value Creation
• Establish and maintain C-level relationships throughout project cycles to understand customer business objectives and key performance indicators.
• Act as the primary point of contact for Professional Services engagements, ensuring alignment with teams such as Technical Support, Technical Account Management, and Customer Success .
• Ensure a seamless transition from pre-sales to post-sales execution , translating customer requirements into actionable project plans.
• Develop and deliver CxO-ready presentations , including return on investment (ROI) and total cost of ownership (TCO) analyses, to drive value realization discussions.
• Assess customers’ current (“as-is”) and future (“to-be”) business processes, identifying and prioritizing key use cases and value drivers.
• Program & Project Management
• Resource Management : Work closely with cross-functional teams, including consultants, engineers, and partners , to allocate resources effectively and optimize project outcomes.
• Team Leadership : Mentor and guide delivery teams to uphold the company’s commitment to quality and innovation in customer success .
• Risk Management : Identify potential risks early and implement mitigation strategies to ensure project continuity and success.
• Process Improvement : Advocate for and implement best practices in delivery methodologies (e.g., Agile, Scrum) to enhance service quality and efficiency.
• Financial Management : Monitor and manage project budgets, ensuring profitability and alignment with business objectives .

Requirements

• Experience : 7-10 years of proven experience in delivering complex, transformational projects/programs .
• Industry Knowledge : Strong expertise in Customer Experience Management (CXM) , including Digital Marketing, CRM, and related technologies .
• Regional Expertise : Deep understanding of the Nordics market , including business culture and operational nuances in Sweden and Denmark .
• Leadership Skills : Demonstrated ability to lead cross-functional and distributed teams , fostering collaboration and accountability.
• Problem-Solving : Strong analytical skills with a track record of resolving complex project challenges .
• Communication : Exceptional verbal and written communication skills in English. Any other Scandinavian language would be a plus.
• Technical Proficiency : Experience with project management tools such as Jira, Trello, and MS Project , along with expertise in Agile delivery frameworks .
• This position is based in Copenhagen, Denmark .
• If you’re passionate about driving digital transformation and delivering exceptional client experiences, we encourage you to apply!
• About the company
• The company empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. The company’s industry-leading offerings including the company Acrobat Studio, the company Express, the company Firefly, Creative Cloud, the company Experience Platform, the company Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
• We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At the company, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
• Let’s the company together
• At the company, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about the company life, including our values and culture , focus on people, purpose and community , the company for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.
• The company is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
• The company aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email the company's site .
• AI Use Guidelines for Interviews:
• At the company, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .
• Expected Pay Range:
• Our compensation reflects the cost of labor in a certain location, and we pay differently based on those defined markets. Please see below pay range(s) for this position based on the location(s) where this position can be filled:
• Denmark: 763,000 DKK - 1,105,000 DKK annually
• Sweden: 776,000 SEK - 1,124,000 SEK annually
• Pay within the range(s) will depend on job-related knowledge, skills, and experience, and your recruiter can share more during the hiring process.
• At the company, for sales roles salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Commission payout is subject to the applicable sales compensation plan terms, issued by the company Inc, in connection with individual performance on an annual basis.
• In addition, we offer a range of inclusive benefits to support you and your family — from medical, dental, and vision benefits to financial planning, employee assistance program, and learning opportunities. Explore benefits and perks at the company .