Senior Product Manager

Description

Senior Product Manager – CoCounsel Application Experience

We are seeking a Senior Product Manager for the CoCounsel Application Experience – the user interface through which all customers experience CoCounsel. Making the complex simple is critical to the success of CoCounsel. You will deliver a product that is functional yet delightful to use, and that drives engagement. You will work in close partnership with the Principal Product Manager, owning defined areas of the application from problem definition through to delivery, so we can move faster.

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com . Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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Responsibilities

• Work with the Principal Product Manager to shape the vision, strategy and roadmap for the CoCounsel Application. Own key projects and deliverables end to end, including major initiatives such as personalisation and collaboration, alongside continuous delivery of UX and performance improvements.
• Work with other product managers and their teams to deliver a high-quality and coherent user experience across the application. Take requirements from use case teams and prioritise these alongside core application experience work.
• Take accountability for driving adoption, retention and upsell through the application, including from other surfaces. Identify the behaviours that lead to meaningful activity, and make sure users handed off from other surfaces, such as Practical Law, become engaged users.
• Deliver a programme of work that increases speed to market. Build repeatable patterns and documentation that allow other teams to self-serve and deliver UI capabilities in a governed way.
• Partner directly with legal, IT, security and operations stakeholders at strategic customers to shape and validate the roadmap.
• Provide clarity to commercial, account and customer success teams on what is being built and why.
• Translate customer needs into clear problem statements, scope definitions and success criteria, and run rapid experiments to validate new capabilities.
• Required Qualifications:
• 5+ years of product management experience with a proven track record of delivering complex, cross-functional product work and driving measurable customer value.
• Experience delivering enterprise-class applications, with a strong grasp of performance, accessibility, security, localisation and governance.
• A strong eye for detail and good UX taste, with real empathy for the customer and the way they work.
• Familiarity with agentic systems and LLMs and their implications for application user experience.
• Excellent communication and collaboration skills across technical and non-technical stakeholders.
• Preferred Qualifications:
• Strong analytical and problem-solving skills, with the ability to work with complex data and make clear recommendations.
• Experience in an agile, fast-paced environment with rapid iteration.
• LI-DS4
• New Position: This position is open due to an existing vacancy to support our evolving business needs.

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact:  We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role.
• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
• Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.
• Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $137,900 USD - $256,100 USD.
• For any eligible US locations, unless otherwise noted, the base compensation range for this role is $119,700 USD - $222,300 USD.
• For Ontario, Canada, the base compensation range for this role is $126,000 CAD - $176,000 CAD.
• Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.
• This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.