Senior Product Manager

Description

The team works with clients to ideate, build, and coordinate software projects. It analyzes options, sets strategy, organizes work, and sets priorities. Members bridge communication between clients and the project team and plan the product roadmap one sprint at a time. Some members are product owners, some are scrum masters, and many take on several roles to get projects delivered.

Responsibilities

• Lead product discovery with design and technical colleagues, covering stakeholder interviews, requirements gathering, MVP definition, competitive analysis, and architecture alignment.
• Learn the client's business model, legacy systems, and modernization needs, and use that to shape a forward-looking strategy.
• Turn discovery outcomes into delivery plans with clear roadmaps and prioritized features, keeping client expectations and delivery teams aligned.
• Serve as the main product manager during delivery, handling scope, timelines, risks, and outcomes with a focus on delivering value.
• Coordinate engineering, design, QA, and product and project management to deliver modernization initiatives.
• Build consultative relationships with client stakeholders.
• Work with the company's account and company leadership to identify additional phases, enhancements, and support models that grow the business.

Requirements

• Strong client-facing experience, ideally in consulting.
• 6-8 years of formal product management experience in client-facing, consulting, or agency settings.
• A proven record of leading web and mobile application modernization or large-scale digital transformation projects.
• Experience running both discovery and delivery phases of digital engagements.
• Excellent communication and stakeholder management skills with a confident presence in client meetings.
• Skilled at negotiating, influencing, and guiding decisions among business, design, and technical stakeholders.
• High energy, a proactive approach, and willingness to get hands-on when needed.
• Preferred: experience modernizing applications in healthcare, life sciences, or pharma.
• Preferred: familiarity with regulated environments such as HIPAA and FDA.
• Preferred: CSPO or a similar agile product certification.
• Preferred: experience with Jira, Confluence, or similar tools.

Conditions

Hybrid work, with in-person time for collaboration and sprint-planning days.

The office is in downtown Chicago.

The company is a global agency with over 200 employees and offices in the US, UK, and India.

Equal opportunity statement not provided in the posting.

Benefits

• Medical, life, and dental/vision insurance, plus several other insurance types.
• 401k with a 4% employer match.
• Regular happy hours, dinners, excursions, and other company events.
• Office snacks and drinks, plus a water machine with flavored water.
• Recreational group that competes in city softball and volleyball leagues.
• Downtown office with a gym, food court, Walgreens, rooftop bar, outdoor sports court, and other amenities.