The team is dedicated to supporting and enhancing mission-critical systems that drive Online Fulfillment, including Pickup and Delivery workflows. It combines software engineering expertise with production support to ensure system reliability, scalability, and optimal customer experience. Team members focus on seamless order processing, real-time inventory accuracy, and efficient last-mile delivery execution. They proactively identify risks, resolve production issues, and develop automation to prevent recurrence. Collaboration across product, project, and business teams is key to delivering high-quality solutions that meet evolving business needs while maintaining operational excellence.
Responsibilities
Immigration sponsorship is not available for this role. Applicants must be authorized to work for any employer in the United States without current or future visa sponsorship.
This is a full-time onsite role based in Bentonville, AR; remote and hybrid options are not available.
Role summary:
As a Software Engineer III, you will lead the design and development of scalable software solutions by collaborating with cross-functional teams including product management and user experience. You will troubleshoot complex issues, perform root cause analysis, and implement effective solutions to ensure system reliability and performance. This role involves managing projects from requirements gathering through coding, testing, and deployment while mentoring junior engineers. Your expertise in coding standards, continuous integration, and DevOps practices will drive high-quality deliverables that align with business objectives and support ongoing innovation within the technology platform.
Ensure high availability of fulfillment systems supporting pickup and delivery
Reduce order failures, delays, and customer-impacting issues
Improve operational efficiency through automation and proactive monitoring
Enable seamless coordination between systems handling orders, inventory, and last-mile delivery
Enable seamless coordination between systems handling orders, inventory, and last-mile delivery
Own L2/L3 production support for online fulfillment systems, including order management, pickup, delivery workflows
Build and enhance monitoring, alerting, and observability solutions to detect issues
Design and develop automation tools and scripts to reduce manual intervention
Participate in on-call rotations and handle high-severity incidents in a fast-paced environment
Collaborate with product, engineering, and operations teams to improve end-to-end fulfillment reliability and customer experience
Maintain and continuously improve runbooks, knowledge base, and support documentation
What you'll bring:
6-8 years of software engineering experience with strong exposure to production support and full stack environments.
Troubleshooting Analysis
Programming skills in Java and/or Python or Angular and React
Strong problem-solving skills with the ability to debug complex distributed systems
Ability to anticipate failure scenarios and proactively implement preventive solution
High ownership mindset with the ability to balance support and development responsibilities
Strong focus on customer experience, system uptime, and operational excellence
About Walmart Global Tech:
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connections rooted in deepening understanding and investing in the development of our associates.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.