Senior Content Specialist

Description

The company is a global provider of financial markets infrastructure and data, with about 25,000 staff in 65 countries.

As Senior Content Specialist you will help shape the future operating model, data workflows and tooling for Content Operations as part of the DBOR Transformation programme.

You will work with Content Infrastructure Owners, Engineering, Product and Operations to clarify business requirements, contribute to solution design, drive adoption and deliver the change.

The role lets you influence how data is managed at scale across a global organisation, with work on AI, automation and product-led change and complex problems alongside Product and Engineering specialists.

Responsibilities

• Turn strategic requirements from Content Infrastructure Owners into workable operational solutions.
• Identify and put in place uses of AI, automation and agent-based tools that improve efficiency, quality and scalability.
• Write, document and keep up to date operating models, process documentation and operational standards.
• Document business rules, workflows, dependencies and operational needs to support data modelling.
• Build a detailed understanding of the data sources, business rules and processing logic in your assigned data domain.
• Assess how proposed changes affect users, processes and downstream operations.
• Lead business testing and validation so solutions meet operational and business requirements.
• Pass on knowledge of new tools and functions to operational teams.
• Collect user feedback and find enhancements that improve adoption and effectiveness.
• Analyse data sources, lineage, business rules and processing logic to design, build and tune DBOR capabilities.
• Develop deep expertise in DBOR processes and data workflows, and act as a trusted adviser during deployment and adoption.
• Find ways to improve processes, data quality, operational controls and user experience through technology and workflow changes.
• Build working relationships across Content Operations, Product and Engineering in line with a product-led operating model.

Requirements

• Hands-on experience with AI agents, workflow automation tools, Python, SQL, low-code platforms or data visualisation tools.
• Experience delivering business, operational, data or technology transformation initiatives.
• Strong analytical, business analysis and process improvement skills.
• Experience documenting business processes, requirements and operating models.
• Experience supporting technology implementations, platform migrations or operational change programmes.
• Ability to break down complex problems and build practical, scalable solutions.
• Enough understanding of data models, technology architectures and system workflows to collaborate effectively with engineering and product teams.
• Strong stakeholder management, influence and communication skills.
• Comfort managing change and challenging existing processes.
• Experience working across business and technical teams.
• Desirable: experience in equity corporate actions, market data operations and transformation work, with a record of improving processes, data quality, automation and strategic change in financial services organisations.
• Desirable: understanding of data quality and operational controls.
• Desirable: experience working in an Agile or product-led delivery environment.

Conditions

The anticipated annual gross base salary is 134,800 zł to 215,400 zł. Base ranges may vary by geographic location.

The role is eligible for the annual bonus plan, with a target bonus percentage set by role level and career stage.

Individual pay reflects job-related knowledge, skills and equivalent experience.

Career stage: Manager.

The company is an equal opportunities employer, does not discriminate on any protected basis, and will make reasonable accommodations for religious practices and for mental health or physical disability needs.

Benefits

• Roles other than internships are typically eligible for the company's benefits programme, and a country-by-country list is available, with any questions discussed at interview.
• Benefits include healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• The company's foundation gives charitable grants to community groups that help people access economic opportunities, and colleagues can get involved through fundraising and volunteering.