Salesforce Quality Engineering Lead

Description

The company is a global provider of wealth management, asset servicing, asset management and banking services, listed on Nasdaq.

It has been serving clients since 1889, with more than 135 years of financial experience and over 24,000 employees, called partners.

Its clients include some of the world's most sophisticated individuals, families, corporations and institutions.

This role leads QA across the company's Salesforce platform, sets testing standards, coordinates manual and automated testing, and helps drive platform-wide adoption of Copado Robotic Testing (CRT).

You will work with developers, architects, product owners and project teams. The ideal candidate has strong Salesforce testing experience and hands-on knowledge of manual, automation and API testing.

Giving back is part of the culture, and employees around the world volunteer their time and talent for their communities.

Responsibilities

• Guide QA staff and testers across Salesforce projects and releases.
• Create test strategies, plans, cases, regression suites and testing standards.
• Organize testing across manual, automated, API, integration, regression and end-to-end work.
• Build consistent QA processes and quality standards for all Salesforce teams.
• Oversee the rollout and day-to-day use of Copado Robotic Testing (CRT) at platform level.
• Find critical business processes worth automating and grow reusable regression coverage.
• Run defect tracking, triage, retesting and release-readiness work.
• Make sure configuration, Flows, security, Apex, Lightning components, APIs and system integrations are tested properly.
• Work with development and business teams to surface testing risks, dependencies and quality concerns.
• Give clear reporting on testing progress, defects, risks and overall release quality.

Requirements

• Experience leading or coordinating QA teams in Salesforce quality assurance and testing.
• 7+ years of hands-on manual and automated testing, covering test planning, execution, regression and test automation.
• 7+ years of hands-on API testing, including validating integrations, request and response data, error handling and end-to-end workflows.
• Experience with functional, regression, integration and end-to-end testing.
• Solid grasp of Salesforce objects, data relationships, security, automation, configuration and custom development.
• Experience with query or database tools or development tools such as Oracle SQL Developer or Microsoft Visual Studio.
• Experience with Copado Robotic Testing (CRT) is strongly preferred.
• Experience with Salesforce DevOps, CI/CD or other test automation tools is a plus.
• Strong knowledge of Agile and Scrum, including coordinating QA across sprints, releases and cross-functional delivery teams.
• Skilled at communicating, analyzing, solving problems and coordinating people.
• Certifications such as Salesforce Administrator, Platform App Builder, Platform Developer or relevant Copado credentials (Copado Fundamentals I, Copado Fundamentals II or Copado Robotic Testing) are a plus.

Conditions

Base pay range: $83,100 - 141,300 USD. This range is a good-faith estimate of base pay.

You must be authorized to work in the U.S. now and in the future without employment-based visa sponsorship. The company will not sponsor U.S. work visas for this role, including H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa.

The culture is flexible and collaborative, with a strong record of financial strength and stability. Internal moves are encouraged and senior leaders are accessible.

The company is committed to an inclusive workplace.

Benefits

• Retirement benefits, including a 401k and pension.
• Health and welfare benefits: medical, dental, vision, spending accounts and disability cover.
• Paid time off, parental and caregiver leave, life and accident insurance, plus voluntary and well-being benefits.
• A discretionary bonus program that may include an equity component.