Regional Manager, Sales Engineering - Key Accounts (East)

Description

You will lead a team of Sales Engineers and frontline leaders, guiding technical delivery, operational standards, and people development across the region.

You will own team results and set execution standards, working closely with Sales leadership to shape strategy, improve outcomes, and extend your impact beyond individual deals.

The company is an observability and security platform used to monitor applications, infrastructure, data, models, and security in one place, with AI used to detect and fix issues early.

Responsibilities

• Coach and develop Sales Engineers, improving their performance, engagement, and career growth through regular feedback and a structured development plan.
• Work with senior Sales leadership on regional strategy, multi-quarter plans, annual capacity, and forecasts, planning 2-3 quarters ahead to meet future resourcing and business needs.
• Join strategic, high-impact opportunities in the field, providing executive presence, senior stakeholder alignment, and technical credibility with your team.
• Make sure technical sales cycles in the region, including evaluations, customer work, and deal progress, are delivered consistently and at high quality.
• Recruit and onboard strong candidates for both individual contributor and manager roles, and speed up ramp-up through structured onboarding and enablement.
• Run regional operations, including resource allocation, utilization, KPI tracking, productivity, and skills growth, so the territory is well covered.
• Work with Sales, Product, Marketing, Enablement, and Support at a senior level to agree on regional strategy, go-to-market execution, and the customer experience.
• Improve regional processes, keep data accurate, expand evaluation frameworks, and back initiatives that make the team more effective and increase business impact.

Requirements

• Have 3+ years leading Sales Engineers and/or frontline leaders in a customer-facing technical organization, with a record of managing performance, developing people, and growing high-performing teams.
• Have 7+ years in Sales Engineering, Solutions Engineering, or another technical customer-facing role.
• Have a proven record of working with senior Sales leadership as a strategic peer on regional strategy, long-range planning, and forecast alignment.
• Can work at both strategic and operational levels, balancing multi-quarter planning with the team's daily execution and priorities.
• Collaborate well across teams and influence people at senior levels.
• Have background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability.
• Have shown you can use AI tools and scale their use.
• Embrace change and stay curious, with a growth mindset.
• Are willing to travel when customer engagements require it.

Conditions

The role is based in the East region, with travel as needed for customer engagements.

Actual salary is based on skills, qualifications, and experience, and the reasonably estimated yearly salary is $150,000 - $200,000 USD.

Variable compensation may apply.

Benefits and growth opportunities may vary by country of employment and by the type of employment.

The company welcomes applicants from all backgrounds and encourages you to apply even if you do not yet meet every qualification.

Benefits

• Structured onboarding, plus an internal mentor and buddy program for networking within the department.
• Broad global benefits, including healthcare, dental, parental planning, mental health support, a 401(k) with match, paid time off, and fitness reimbursement.
• New hire stock equity (RSUs) and an employee stock purchase plan (ESPP) at a discount.
• Ongoing professional development, product training, and career path planning.
• Access to an inclusive culture, including Community Guilds and Inclusion Talks.