Quality & Project Engineer Eastern Europe & Ukraine 80 - 100% (f/m/d)

Description

The company is looking for a Quality and Project Engineer to act as the main link between customers in Eastern Europe and Ukraine and its global engineering and service teams. The role combines technical work, project management and customer contact to solve complex quality and service problems, run recovery projects and support the reliability of critical energy infrastructure across the region.

Job ID R0146779. Date posted 2026-10-14. Job category: Quality Management. Full time, 80 to 100%. Location: Zurich, Switzerland. Not remote.

Responsibilities

• Be the first point of contact for quality and service matters in Eastern Europe, with most of your focus on Ukraine.
• Bridge communication and coordination between customers, local Ukrainian organizations, and the Engineering, Troubleshooting and Service teams in Switzerland.
• Evaluate damage and technical faults on Gas-Insulated Switchgear (GIS) and Generator Circuit Breakers (GCB).
• Manage repair, refurbishment and recovery work from the first damage assessment through to project close-out.
• Support field service staff remotely during inspections, troubleshooting and emergency work.
• Write damage assessment reports, technical findings and repair recommendations in Ukrainian and Russian.
• Review and translate field reports, inspection results, technical documents and repair proposals for customers and internal teams.
• Keep customers informed through the whole repair cycle, so expectations stay aligned and responses stay prompt.
• Coordinate technical questions, material needs, logistics and repair schedules between Ukraine and the Service organization in Switzerland.
• Share findings, corrective steps, repair advice and mitigation measures with customers and other stakeholders.
• Escalate, track and close quality and service issues in good time.
• Help set up and improve quality, service and project management processes.
• Build lasting customer relationships through proactive communication and clear handling of issues.
• Travel within Eastern Europe and Ukraine when needed.

Requirements

• A bachelor's or master's degree in engineering. Electrical, mechanical, power systems or IT engineering is preferred.
• Experience in project management, service operations, installation, maintenance or repair of high-voltage equipment.
• Knowledge of GIS, GCB or related high-voltage equipment is highly desirable.
• Experience coordinating complex technical projects with many stakeholders and international teams.
• Fluent Ukrainian, Russian and English are mandatory.
• German is a strong advantage.
• Strong technical writing skills for reports and customer communication in Ukrainian and Russian.
• Strong interpersonal, communication and stakeholder management skills.
• Ability to work well across cultures in a changing international setting.
• Strong problem-solving, negotiation and customer-facing communication skills.
• Willingness to travel internationally, about 10-20% of the time.

Conditions

Location: Zurich, Switzerland. Full-time role. Not remote.

Equal opportunity: candidates are assessed on merit, regardless of background.

Pre-employment background checks apply, and for some roles more extensive screening, such as sanctions checks or enhanced criminal history checks, may be required. Candidates are notified and asked for consent first where required.

Benefits

• Benefits are designed to add real value for each employee, supporting engagement, performance, growth and well-being.