Quality Engineer

Description

We're an independent European digital product studio with a strong track record of delivering market-defining strategies and products for enterprises and governments. With about 200 talented people across three countries, premium AI capabilities and a diverse portfolio of international clients, we define, design and ship high-quality digital products, strategies and software. From global cloud-based platforms and large-scale apps to medical devices, banking software and augmented reality experiences. In a nutshell: if it lives and breathes digital, it’s what we do best.

Become a part of our team

At In The Pocket, you join a multidisciplinary team of designers, engineers, strategists and data specialists who care about the work as much as the people they work with. We work in small, autonomous teams that stay close to our clients and their users, and we give everyone the space to take ownership, speak up and grow. You’ll learn from colleagues across our studios, ship products that reach thousands or even millions of people and help shape what digital can do for leading organisations in Europe.

Responsibilities

• Software delivery is accelerating fast, and AI is at the heart of it. That brings exciting opportunities, but also new complexity: more code shipped means more to validate, more to govern, and more to get right. We're looking for a Quality Engineer who thrives in that environment. Someone who can shape a quality strategy that keeps pace with change, and who knows how to leverage AI as a tool without losing sight of the hard questions it raises. At In The Pocket, this role is less about running tests and more about owning quality as a discipline: setting the strategy, earning buy-in, coaching people, and making sure the right guardrails are in place, even as the tools and the pace of delivery keep evolving.
• Quality Strategy & Governance
• Design and own a scalable quality strategy for accelerated software delivery.
• Monitor quality health using meaningful metrics and govern compliant release management processes.
• Identify and fix structural quality issues through process changes, tooling, or coaching.
• AI-Augmented Quality Engineering
• Actively explore and evaluate AI support for quality work, including generating test cases and deploying autonomous agents.
• Address the challenge of validating AI test agents themselves and ensuring their reliability.
• Stay close to AI tooling developments and apply a critical, evidence based perspective on what to adopt.
• Quality Assurance
• Challenge designs, user stories, and acceptance criteria early and often from a quality perspective.
• Design, develop, and execute test cases, scripts, plans, and procedures.
• Facilitate automated UI testing and guide teams on unit, integration, and system testing.
• Communication & Stakeholder Management
• Communicate quality status, risks, and strategy clearly to all stakeholders.
• Build alignment on quality standards across all disciplines: developers, designers, product managers, and leadership.
• Influence, coach, and guide teams toward better practices to ensure quality is everyone's responsibility.

Requirements

• Proven experience in software quality engineering or a related field.
• Strong analytical and critical thinking skills: you can identify root causes, weigh trade-offs, and make well-reasoned decisions under uncertainty.
• You have a track record of shaping quality processes, not just following them.
• You’re an excellent communicator that knows how to explain complex concepts to different audiences.
• You understand the importance of alignment to achieve progress, and you know how to establish that.
• Genuine curiosity about AI's role in software engineering: you follow what's changing, you experiment, and you form your own grounded view.
• Assertive and flexible: you hold the line on what matters, and you know when to be pragmatic.
• Basic programming knowledge; enough to collaborate meaningfully with engineers and evaluate technical quality decisions.

Benefits

• Joining In The Pocket means becoming part of a team that shapes the future of our clients’ businesses across Europe. Here’s what you can look forward to:
• You’ll start with a permanent contract in a role that comes with responsibility and the opportunity to make a real impact from day one.
• We offer a competitive salary that reflects your experience and the value you bring.
• Our benefits package has you covered with medical insurance, meal vouchers, and more.
• Life at In The Pocket isn’t just about work, we host team events throughout the year to celebrate, connect, and have fun together.
• Learning never stops here, so after six months, you’ll receive a dedicated learning and development budget to keep growing your skills and exploring new horizons.