Quality Assurance Engineer Manager

Description

The company's space and defense group is its longest-running operating group, serving markets that keep changing and offer ongoing room for new work and career growth.

Its defense portfolio follows U.S. military priorities.

The space and defense team is hiring a Quality Assurance Manager.

People here work on technically interesting problems in a environment where colleagues trust one another to make sound decisions.

Responsibilities

• Ensure 100% product quality for customers by working with peers and functional leaders on best practices and spreading the "Quality First" message at every level.
• Keep the quality management system compliant with third-party regulators such as AS9100 and ISO9001.
• Build customer engagement through clear communication on manufacturing and quality topics, including failure analysis, root cause, and corrective actions.
• Report key process indicators tied to customer satisfaction and financial performance, and drive continuous improvement.
• Own the framework that supports the quality management system, including quality staff accountabilities and procedures that follow AS9100 and ISO9001.
• Lead the Johnson City quality engineering staff and apply Lean practices and continuous improvement tools.
• Drive reductions in scrap cost, rework cost, and quality escapes to customers.
• Oversee product warranties and the repair team, and lead new design releases with design engineering, manufacturing engineering, quality engineering, tool design, and technical writing staff, setting the protocols needed to meet customer contract expectations.
• Develop quality engineers to meet business goals and support their individual career growth.
• Work daily with production supervisors, operators, operations support, and multiple offshore operations on production and quality issues.
• Take on other duties assigned to support business operations.

Requirements

• Bachelor's degree in engineering or another technical discipline, preferred.
• 5 years of hands-on quality experience in a manufacturing environment.
• 2 years of management or leadership experience, preferably in manufacturing.
• Experience with ISO9001 and AS9100 compliance, including running internal and external audits.
• Experience with root cause corrective action (RCCA).
• Experience managing budgets, assessing risk, working in a matrixed environment, and communicating with stakeholders.
• A thorough understanding of what an effective quality management system (QMS) requires.
• Willingness and ability to travel approximately 5% of the time to support business needs.

Conditions

Onsite in Johnson City, TN, reporting to the Site Manager.

Base salary range of $80,000.00 to $110,000.00 per year, reflecting the low and high end of the range for this role in this location.

Actual pay depends on location, experience, and performance, and the range is one part of total pay. Other rewards may include annual bonuses, an employee stock purchase plan, an open paid time off policy, and region-specific benefits.

This role requires access to U.S. export-controlled information.

Benefits

• Bonus opportunities, a matching 401k, the option to join the Employee Stock Purchase Plan (select locations), and flexible spending and health savings accounts.
• Flexible paid time off, holidays, a parental leave program, and relocation assistance.
• Medical, dental, vision, life, and disability insurance, the Employee Assistance Plan (EAP), and other supplemental coverage.
• Tuition assistance, mentorship and coaching, leadership development, and other personal growth programs.
• A warm, respectful, family-like culture built on 12 core values, with employee-led resource groups open to everyone.